

HomeChoice Holdings Limited
Admin Associate – Pretoria (Tshwane)
Company Overview:
HomeChoice International PLC (HIL) is a JSE-listed investment holding company operating across southern Africa. Through its subsidiaries HomeChoice and FinChoice, the group provides homeware merchandise, personal electronics, and loan products to middle-income customers via mail order catalogs and digital platforms.
Job Details
- Employment Type: Full Time
- Education Requirement: Matric/NQF Level 3-4
- Experience Required: 1+ year in retail and administration
- Location: Pretoria, Gauteng
- Department: Administration / Sales / Retail Operations
Role Purpose
Oversee documentation processing, customer service interactions, payment handling, and showroom stockroom management to enhance sales revenue through exceptional customer experiences.
Key Responsibilities
- Create positive customer experiences that build lasting relationships
- Provide expert product knowledge and process guidance
- Maintain visual merchandising standards and store presentation
- Handle goods returns and administrative processing
- Manage catalog stock inventory and daily stock operations
- Complete daily administrative reporting and documentation
- Guide customers through account opening and order processes
- Identify and activate new business opportunities
Qualifications & Requirements
- Grade 12/Matric/NQF Level 3 or 4 certificate
- Minimum 1 year retail and administrative experience
- FAIS Act compliance (not currently debarred)
Ideal Candidate Qualities
- Positive attitude and high energy
- Persuasive communication skills
- Effective team player and independent worker
- Strong analytical abilities and attention to detail
- Adaptable in changing environments
Core Behaviors
Customer Focus:
- Understand customer perspectives
- Deliver on commitments
- Provide insight-led solutions
Business Ownership:
- Take full accountability
- Explore creative opportunities
- Execute tasks correctly and timely
Team Collaboration:
- Support colleagues proactively
- Foster inclusive environments
- Maintain positive engagement
Application Process
Suitable candidates meeting all requirements are invited to apply through the HomeChoice Holdings Limited application portal.
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