To apply for any of these positions, click on the application link at the end of this post. We wish you all the best with your applications. These positions are open until filled.
Health Merchandiser – Longships Mall, Plettenberg Bay
Job Description
Dis-Chem Pharmacies is looking for a dedicated Health Merchandiser who specializes in vitamins and supplements for our store at Longships Mall in Plettenberg Bay. In this role, you will promote and sell Dis-Chem’s Health Focus products by providing excellent customer service and ensuring everything runs smoothly in the health section.
Minimum Requirements
Essential Qualifications and Experience:
- Grade 12 / Matric certificate
- At least 6 months of sales experience in a vitamins or health-related environment
- Strong command of the English language
- Computer literate, with knowledge of MS Office
- Good numerical skills
- Willing and able to work retail hours, including weekends and holidays
Advantageous Qualifications and Experience:
- Qualification in BSc Biomedicine, BSc Biotechnology, or another relevant field in health
- Sales experience in a retail setting
- Experience in the health industry, such as with vitamins, supplements, or health foods
- Fluency in a second language commonly spoken in the area
Key Responsibilities
- Help and advise customers, providing the highest level of customer care and service
- Assist with back shopping when needed to keep the department and store running efficiently
- Keep merchandise displays in the health focus area stocked, organized, and neatly presented
- Report any price discrepancies to management as soon as they are noticed
- Follow the store’s layout guidelines for the Health Department
- Ensure broadsheet items are well displayed, merchandised, promoted, and readily available
- Set up promotional displays and merchandising materials effectively
- Meet monthly targets for the team, brand, and vendors
- Stay updated on new products and product lines
- Follow all administrative processes and procedures in the Health Department, including weekly returns, stock control, and monitoring stock levels
Competencies
Essential:
- Skills in promotions and personal selling
- Excellent customer service
- Strong command of the English language
- Basic report analysis
- Team player
- Good time management
- Honest and trustworthy
Advantageous:
- Product knowledge and stock control experience
- Bilingual abilities
Special Conditions of Employment
- Willing and able to work retail hours
- Physically fit and able to walk, stand, climb, kneel, bend, push, pull, lift, and move objects
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and Benefits
- Market-related salary plus commission
- Medical aid
- Provident fund
- Staff account
Frontshop Assistant – Longships Mall, Plettenberg Bay
Job Description
The Dis-Chem store at Longships Mall in Plettenberg Bay is seeking a Frontshop Assistant. Your main duties will be to maintain high merchandising standards and support customer service at the point of sale, following all Dis-Chem policies and procedures.
Minimum Requirements
Essential Qualifications and Experience:
- Grade 12 / Matric or Senior Certificate
- 0 to 6 months of retail work experience
Advantageous Qualifications and Experience:
- 1 year of work experience in retail
- Certification in Retail Business Management
Key Responsibilities
- Ensure full ranges of products are always on the shelves and neatly presented
- Check stock on shelves to make sure nothing has reached its sell-by date
- Restock merchandise as needed to maximize sales
- Follow up on all out-of-stock customer queries using the customer service out-of-stock list, resolving them quickly
- Store and pack delivered stock or stock from the storeroom in the correct places
- Ensure merchandise displays, labels, and pricing are correct, and report any price issues to management
- Keep the storeroom organized, neat, and tidy
- Stay informed about new products to assist customers effectively
- Help restock merchandise and supplies when required to boost sales
- Assist with back shopping as needed
- Handle all merchandise carefully to avoid losses
- Process all purchases by receiving, verifying, and handling payments like cash, cards, vouchers, coupons, and other accepted methods
- Exchange merchandise or accept returns when authorized by the Frontshop Leader
- Process all loyalty cards, including those from partners like Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks
- Place cash in the drop safe following standard operating procedures
- Ensure all line voids and price changes are approved and signed by a Frontshop Leader or Retail Store Assistant
- Maintain accurate cash flow at all times
- Rotate stock regularly and follow Dis-Chem stock control procedures
- Report low stock, out-of-stock items, damaged stock, or expired stock to management
- Assist with counting stock files and general stocktaking
- Identify and report damaged or expired stock to management immediately
- Help with loading and off-loading stock when required
- Flatten boxes after unpacking and take them to the designated area
- Build professional relationships with customers and offer friendly, helpful, and courteous assistance
- Report customer compliments and complaints to management
- Meet the customer turnover per hour rate as per company standards
- Assist in training new and current team members
- Scan and ensure payment for all outgoing stock, items, or scripts
- Keep daily takings (cash, cheques, vouchers, card slips, line voids, and incomplete dockets) in the till drawer until placed in the drop safe
- Report any bad or suspicious behavior from staff or customers to management
- Maintain housekeeping to Dis-Chem standards
- Follow all Dis-Chem policies and standard operating procedures
- Adhere to health and safety rules and regulations
- Follow the Dis-Chem uniform and personal appearance policy
Competencies
Essential:
- Knowledge of retail operations and administration
- Ability to find solutions to issues and know when to escalate them
- Basic math skills, including addition, subtraction, multiplication, and division
- Good verbal communication skills
- Handle customer questions promptly
- Follow procedures and recognize when they are needed
- Take responsibility for work quality and timeliness with minimal supervision
Advantageous:
- Basic computer skills (Word, Excel, Outlook), numerical skills, and SAP knowledge
Special Conditions of Employment
- Able to work retail hours
- South African citizen
- MIE (Honesty Integrity Evaluation), no criminal record, and clear credit rating
- Driver’s license and own reliable transport
Remuneration and Benefits
- Market-related salary
- Provident Fund
- Staff Account
- Medical Aid
Only successful applicants will be contacted. If you haven’t heard back within two weeks after the closing date, consider your application unsuccessful.
Retail Store Assistant – Longships Mall, Plettenberg Bay
Job Description
Dis-Chem Pharmacies at Longships Mall in Plettenberg Bay has an opening for a Retail Store Assistant. This role involves helping manage the store overall, ensuring operational and administrative duties are carried out according to company policies and procedures.
Minimum Requirements
Essential Qualifications and Experience:
- Grade 12 / Matric
- Basic computer skills (Word, Excel, and Outlook), including SAP
- Retail experience
Key Responsibilities
- Manage and report all customer complaints and compliments to management
- Build professional relationships with customers
- Resolve all customer stock queries effectively
- Maintain communication with customers when they need feedback
- Assist customers with inquiries and direct them to the right departments
- Meet the company benchmark for customer turnover per hour
- Handle shorts and overs at the point of sale, including managing floats
- Process refunds and returns
- Ensure back shopping and returned goods are handled properly
- Verify and review deliveries and invoices for accuracy
- Help the Receiving Manager prepare and log claims on the Distribution Centre claims system
- Manage and control high-risk stock
- Prepare daily run reconciliations
- Order, receive, and prepare branch change to ensure cashiers have enough for good service
- Maintain communication between relevant teams
- Control documents like floats, petty cash, and cash on hand
Competencies
Essential:
- Knowledge of retail administration and operations
- Team player with good customer relations
- Leadership and management skills
- Trustworthy and honest
- Able to work under pressure
- Deadline-driven
Special Conditions of Employment
- South African citizen
- MIE, clear criminal and credit records
- Driver’s license and/or own reliable transport
Remuneration and Benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Frontline Supervisor – Longships Mall, Plettenberg Bay
Job Description
Dis-Chem Pharmacies needs a Frontline Supervisor for the Longships Mall store in Plettenberg Bay. You will support customer service to deliver a world-class shopping experience, act as a link between management and cashiers, supervise daily cashier operations for smooth till points, and record transactions accurately to avoid errors and fraud.
Minimum Requirements
Essential Qualifications and Experience:
- Grade 12 / Matric
- At least 2 years of cashier-related work experience, including 6 months shadowing a Cashier Supervisor
- Sound numerical skills
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous Qualifications and Experience:
- Certificate in Computer Literacy
- 3 years’ total work experience, with 1 year in a supervisory role
- Working knowledge of SAP
Key Responsibilities
- Manage and report customer complaints and compliments to management
- Ensure queues at the branch flow smoothly
- Observe how customers interact with cashiers and respond appropriately
- Handle shorts and overs at points of sale, including floats
- Manage discrepancies at the point of sale
- Authorize line voids, tender ups, and price overrides
- Process refunds and returns according to Dis-Chem procedures
- Handle all purchases and process payments (cash, card, vouchers, coupons, etc.)
- Check documents for accuracy, including drop registers, verification, customer docs, float handling, and other till-related items
- Ensure back shopping and returned goods are managed correctly
- Scan all outgoing stock, items, or scripts
- Train and support new cashiers
Competencies
Essential:
- Knowledge of cashier and retail operations
- Customer service and relations skills
- Understanding of Dis-Chem supervisory principles
- Ability to lead, motivate, and inspire
- Problem-solving skills
- Sound numerical skills
- Trustworthy and honest
- Presentable
- Strong command of English and an additional language
- Time management
Advantageous:
- Dis-Chem product knowledge
- Third additional language
- Customer service background
- SAP knowledge
Special Conditions of Employment
- Willing and able to work retail hours
- Physically fit for walking, standing, climbing, kneeling, bending, pushing, pulling, lifting, and moving objects
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and Benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Casual Cashier – Somerset Mall
Job Description
Dis-Chem Pharmacies is hiring an experienced casual Cashier for the Somerset Mall store. You will support customer service at the point of sale, ensure a world-class shopping experience, and record transactions on the Dis-Chem system following company policies and procedures. There is zero tolerance for inaccuracies or fraud risks.
Minimum Requirements
Essential Qualifications and Experience:
- Grade 12 / Matric
- At least 6 months of experience in cashier or till operations
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service skills
- Willing and able to work retail hours
Key Responsibilities
- Follow Dis-Chem’s customer service policies and procedures
- Build professional relationships with customers
- Report customer complaints and compliments to the Frontline Supervisor or store management
- Meet the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure no risks to colleagues or customers
- Apply Dis-Chem’s 5-star communication principles
- Manage cash flow responsibly
- Ensure line voids and price changes are approved and signed by a supervisor
- Exchange merchandise or accept returns when authorized
- Process all purchases and payments (cash, cards, vouchers, coupons, etc.)
- Handle loyalty cards for all partners
- Place cash in the drop safe per SOPs
- Keep your code and password secure and change them regularly
- Scan and pay for all outgoing stock, items, or scripts
- Keep all money safe inside the till
- Handle daily takings confidentially, discussing only with management
- Be alert to and report suspicious behavior
- Answer queries about store merchandise
- Follow Dis-Chem’s security policies and procedures
Competencies
Essential:
- In-depth knowledge of cash registers and maintaining cash drawers
- Skills in processing sales, refunds, and payments
- Strong command of English (written and spoken)
- Accuracy
- Attention to detail
- Presentable appearance
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Ability to analyze basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Fluency in a third additional language
Special Conditions of Employment
- Willing and able to work retail hours
- Reliable transport and/or live close to the store
- South African citizen
- Clear credit and criminal records
Remuneration and Benefits
- Market-related salary
Click here to apply: Apply Now
We wish you all the best with your applications.