DHL South Africa Career Opportunities

1. Freight Forwarding Learner Programme (NQF Level 5)

Employment Type: 12-Month Fixed Term Contract
Locations: Durban/Port Elizabeth/Cape Town
Application Deadline: Open until filled

About the Programme:

DHL Global Forwarding invites unemployed youth to join our 2024/2025 learnership programme. This accredited NQF Level 5 qualification in Clearing and Forwarding combines theoretical learning with practical workplace experience in international logistics operations.

Key Responsibilities:

  • Support import/export documentation processes
  • Handle shipment documentation reconciliation
  • Maintain operational systems and records
  • Perform administrative duties including scanning and filing
  • Collaborate with team members on logistics operations

Requirements:

  • Grade 12 certificate with minimum 65% in English
  • South African citizen aged 18-30
  • Currently unemployed and not studying
  • Basic computer literacy (MS Office)
  • Strong interest in logistics and supply chain management

Benefits:

  • Structured learning programme with certification
  • Industry mentorship and skills development
  • Potential for career advancement within DHL

2. Query Handling Supervisor

Location: South Africa
Employment Type: Full-time
Application Deadline: Open until filled

Position Overview:

Lead our credit control team to optimize accounts receivable performance while maintaining strong customer relationships in our finance operations department.

Key Responsibilities:

  • Develop and implement collection strategies
  • Manage team performance and staff development
  • Coordinate with 3rd party collection agencies
  • Analyze aged debt and implement recovery solutions
  • Ensure compliance with financial policies and regulations

Requirements:

  • Degree/National Diploma in Finance or related field
  • 5+ years credit control experience
  • Credit Management certification preferred
  • Strong understanding of financial statements
  • Valid driver’s license

3. Query Handling Administrator

Location: South Africa
Employment Type: Full-time
Application Deadline: Open until filled

Position Overview:

Resolve customer financial queries through multiple channels while maintaining DHL’s service standards in our accounts receivable department.

Key Responsibilities:

  • Handle customer inquiries via phone and email
  • Process billing adjustments and credit notes
  • Maintain accurate query resolution records
  • Collaborate with cross-functional teams
  • Promote self-service solutions to customers

Requirements:

  • Post-matric qualification in finance-related field
  • 1-3 years customer service experience
  • Call center experience advantageous
  • Strong communication and problem-solving skills

How to Apply

Submit your application through the DHL Careers Portal:
DHL South Africa Career Opportunities

DHL is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, or disability status.


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