
DHL South Africa Career Opportunities
1. Freight Forwarding Learner Programme (NQF Level 5)
Employment Type: 12-Month Fixed Term Contract
Locations: Durban/Port Elizabeth/Cape Town
Application Deadline: Open until filled
About the Programme:
DHL Global Forwarding invites unemployed youth to join our 2024/2025 learnership programme. This accredited NQF Level 5 qualification in Clearing and Forwarding combines theoretical learning with practical workplace experience in international logistics operations.
Key Responsibilities:
- Support import/export documentation processes
- Handle shipment documentation reconciliation
- Maintain operational systems and records
- Perform administrative duties including scanning and filing
- Collaborate with team members on logistics operations
Requirements:
- Grade 12 certificate with minimum 65% in English
- South African citizen aged 18-30
- Currently unemployed and not studying
- Basic computer literacy (MS Office)
- Strong interest in logistics and supply chain management
Benefits:
- Structured learning programme with certification
- Industry mentorship and skills development
- Potential for career advancement within DHL
2. Query Handling Supervisor
Location: South Africa
Employment Type: Full-time
Application Deadline: Open until filled
Position Overview:
Lead our credit control team to optimize accounts receivable performance while maintaining strong customer relationships in our finance operations department.
Key Responsibilities:
- Develop and implement collection strategies
- Manage team performance and staff development
- Coordinate with 3rd party collection agencies
- Analyze aged debt and implement recovery solutions
- Ensure compliance with financial policies and regulations
Requirements:
- Degree/National Diploma in Finance or related field
- 5+ years credit control experience
- Credit Management certification preferred
- Strong understanding of financial statements
- Valid driver’s license
3. Query Handling Administrator
Location: South Africa
Employment Type: Full-time
Application Deadline: Open until filled
Position Overview:
Resolve customer financial queries through multiple channels while maintaining DHL’s service standards in our accounts receivable department.
Key Responsibilities:
- Handle customer inquiries via phone and email
- Process billing adjustments and credit notes
- Maintain accurate query resolution records
- Collaborate with cross-functional teams
- Promote self-service solutions to customers
Requirements:
- Post-matric qualification in finance-related field
- 1-3 years customer service experience
- Call center experience advantageous
- Strong communication and problem-solving skills
How to Apply
Submit your application through the DHL Careers Portal:
DHL South Africa Career Opportunities
DHL is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, or disability status.
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