Marketing Officer (Permanent) – City of eThekwini
Application Deadline: 19 September 2025
Reference Number: ETH250901-2
Location: eThekwini, KwaZulu-Natal
Salary Range: R331,758.60 – R430,640.16 per annum (inclusive of benefits)
Job Purpose
Promote safe and efficient electricity usage through effective community engagement and educational initiatives.
Key Responsibilities
- Conduct electricity efficiency presentations to urban/rural communities
- Develop and implement marketing strategies for electricity conservation
- Organize customer training programs on safe electricity usage
- Manage vending station establishment and agent training
- Maintain relationships with community leaders and customer representatives
- Conduct market research and analyze customer needs
Requirements
- National Diploma (NQF 6) in Marketing or related field
- 2 years’ marketing/community engagement experience
- Valid driver’s license
- Computer literacy (MS Office Suite)
- Preferred: Degree in Digital Marketing + 3 years’ experience
Benefits
- Housing subsidy
- Medical aid
- Pension fund
- 13th cheque
- Annual leave
Contact: HR Counter – (031) 311 3103
Apply Online for Marketing Officer Position
Customer Care Supervisor (Permanent) – City of eThekwini
Application Deadline: 19 September 2025
Reference Number: ETH250829-1
Location: eThekwini, KwaZulu-Natal
Salary Range: R294,659.28 – R382,469.76 per annum (inclusive of benefits)
Job Purpose
Ensure exceptional customer service delivery in accordance with Batho Pele principles at municipal walk-in centers.
Key Responsibilities
- Supervise daily operations of customer care center
- Manage customer queries and complaint resolution
- Staff supervision and performance management
- Facilitate inter-departmental collaboration
- Ensure service standards compliance
- Assist with budget preparation
Requirements
- Grade 12 certificate + administrative qualification
- 3 years’ customer service experience
- Valid driver’s license
- Computer literacy
- Preferred: Diploma in Administration + 4 years’ experience
Benefits
- Housing subsidy
- Medical aid
- Pension fund
- 13th cheque
Contact: Human Resources Directorate – (031) 322 7701
Apply Online for Customer Care Supervisor Position
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