To apply for any of these positions, click on the application link provided at the end of each job description. All the best with your applications. Positions are open until filled.
Specialist: Business Development Management
Date Posted: 5 November 2025
Location: Centurion, Gauteng, South Africa
Business Unit, Department, and Reporting Structure
| Business Unit | Converged Communications |
| Department | Specialised Sales |
| Reports to | Executive |
| Job Grade | S5 |
Core Job Description
This role focuses on driving business growth by building and managing relationships with key channels and customers in the ICT sector. You will develop and implement strategies to expand business opportunities, ensure revenue targets are met, and stay ahead of industry trends in wireless technology.
Key Responsibilities and Primary Functions
- Build, manage, and grow existing and new business relationships with key channels and customers. This includes creating and executing detailed go-to-market plans for accounts and channels to drive sales and partnerships.
- Actively lead and host various training sessions, such as product training, sales training, pipeline review calls, marketing campaigns, and executive Quarterly Business Reviews (QBRs) within your assigned channels to support sales efforts and customer engagement.
- Plan and achieve annual targets for revenue, sales, and profitability. This will involve engaging with key stakeholders, building strong relationships, and using effective management techniques to meet both team and individual goals.
- Continuously monitor emerging trends in wireless technology and industry developments. Stay informed through active engagement with partners, suppliers, and relevant networks to identify opportunities and adapt strategies accordingly.
Core Functional Skills and Capabilities
- Strong business development skills to identify and pursue new opportunities.
- Expertise in cross-selling products and services to maximize revenue from existing clients.
- Ability to analyze customer and business needs to tailor solutions effectively.
- Customer focus, ensuring all activities prioritize client satisfaction and long-term relationships.
- Relationship building and business partnership management to foster collaborative environments.
- Sales pipeline management to track progress, forecast sales, and ensure timely follow-ups.
Core Behavioural Competencies
- Job match: Aligning personal strengths with role requirements.
- Deciding and initiating action: Making timely decisions and taking proactive steps.
- Working with people: Collaborating effectively in teams and with diverse groups.
- Relating and networking: Building professional connections internally and externally.
- Persuading and influencing: Convincing stakeholders to support initiatives.
- Presenting and communicating information: Delivering clear and engaging presentations.
- Delivering results and meeting customer expectations: Achieving goals while maintaining high standards.
- Culture match: Fitting well within the company's values and environment.
Minimum Qualifications
- NQF Level 6: A 3-year Degree, Diploma, or National Diploma in Engineering or Commerce.
- OR NQF Level 4: Grade 12 certificate.
Preferred Additional Education
- Master in Business Administration (MBA).
Experience Required
- 5 years of relevant ICT experience (or 7 years if only Grade 12 qualification).
- Exposure to sales, business development, or marketing roles would be advantageous.
Certifications
None specified.
Professional Memberships
None specified.
Level of Engagement and Span of Control
Span of control: 1-0 (managing a small team or individual contributors).
Special Requirements and Employment Conditions
- Required to travel locally as needed.
- Valid driver's license is essential.
Workplace and Physical Requirements
Hybrid remote worker (combination of office and remote work).
Application Deadline: Open until filled.
Senior Specialist: Project Management
Date Posted: 4 November 2025
Location: Centurion, Gauteng, South Africa
Business Unit, Department, and Reporting Structure
| Business Unit | Operate: Service Management |
| Department | Project Management Office |
| Job Grade | S4 |
Core Job Description
In this senior role, you will lead complex IT projects from planning to completion, ensuring they align with budgets, timelines, and quality standards. You will manage teams, mitigate risks, and contribute to improving project processes in a dynamic ICT environment.
Key Responsibilities and Primary Functions
- Define comprehensive project plans that include scope, budget, and timelines to guarantee high-quality execution and successful outcomes for large or strategic projects and transitions.
- Oversee the delivery of projects, ensuring they meet scope, budget, timeframes, and service level agreements (SLAs) while maintaining governance and quality through the adoption of PMO methodologies, tools, standards, and processes.
- Provide on-site guidance to project teams, motivating members to achieve milestones. Resolve issues, conflicts, dependencies, and critical path items, escalating when necessary to keep projects on track.
- Track and report on project status, performance, overheads, capital expenses, deliverables, dependencies, and timeframes to stakeholders for transparency and informed decision-making.
- Identify potential risks, develop mitigation strategies, and manage change requests to ensure projects are delivered successfully and on time.
- Contribute to process improvement initiatives aimed at enhancing overall project delivery efficiency and effectiveness.
- Collaborate across BCX divisions and with external partners, customers, and vendors to optimize engagement, build relationships, and support market dominance.
- Motivate and coach project teams to promote performance excellence, employee engagement, innovation, and transformation within the organization.
Core Functional Skills and Capabilities
- Agile methodology for flexible and iterative project management.
- Process orientation to ensure standardized approaches.
- Process re-engineering to optimize workflows.
- Problem management to address challenges systematically.
- Risk management to anticipate and handle uncertainties.
Core Behavioural Competencies
- Job match: Ensuring personal fit with role demands.
- Adapting and responding to change: Flexibility in dynamic environments.
- Achieving personal work goals and objectives: Self-motivation and results-driven.
- Delivering results and meeting customer expectations: Focus on outcomes and satisfaction.
- Planning and organizing: Structured approach to tasks.
- Working with people: Team collaboration and interpersonal skills.
Minimum Qualifications
- NQF Level 6: A 3-year Degree, Diploma, or National Diploma in Business or Information Technology.
- OR NQF Level 4: Grade 12 certificate.
Preferred Additional Education
None specified.
Experience Required
- 7 years of experience in managing IT projects within a large, complex ICT organization, including 2 years at a management level.
- OR 9 years of similar experience if no degree, including 2 years at management level.
Certifications
- Project Management Professional (PMP) Certification, or Prince2, PMBOK, or equivalent.
Professional Memberships
None specified.
Level of Engagement and Span of Control
High level of interaction with teams and stakeholders across the organization.
Special Requirements and Employment Conditions
- Valid driver's license.
Workplace and Physical Requirements
Hybrid remote worker. Billable role (time tracked for client billing).
Application Deadline: Open until filled.
Administrator: Payroll
Date Posted: 4 November 2025
Location: Centurion, Gauteng, South Africa
Business Unit, Department, and Reporting Structure
- Business Unit: Human Resources
- Department: HR Operations
- Reports to: Operations Specialist: Payroll
- Job Grade: OP1
Core Job Description
This entry-level role involves supporting payroll operations, ensuring accurate calculations, resolving employee queries, and maintaining data integrity in compliance with regulations. You will work closely with the HR team to deliver reliable payroll services.
Key Responsibilities and Primary Functions
- Perform accurate payroll calculations, including payable hours, commissions, bonuses, tax withholdings, and deductions, under the supervision of the Operations Specialist: Payroll, for month-end and ad-hoc processing.
- Assist the Employee Experience Centre in resolving payroll-related queries and providing pay information to employees in line with standard operating procedures.
- Handle and resolve payroll enquiries or grievances according to established procedures or the grievance playbook, escalating complex issues to the Operations Specialist for resolution.
- Collect and verify employee documentation, collaborating with the Employee Experience Centre to ensure accurate data entry into the payroll system.
- Support the capture of employee information and record changes, maintaining data accuracy with authorization from the Operations Specialist.
- Gather HR-related documentation and upload it to the e-Document Management system to comply with POPI Act requirements for data backup and privacy.
- Liaise with the Reward team and wider HR Operations to collect and document payroll data, enabling analyses that improve payroll services.
- Identify bottlenecks and inefficiencies in daily payroll operations and report them to contribute to improvement initiatives.
- Manage the distribution of payslips and assist the Employee Experience Centre with queries on employee discrepancies.
- Obtain necessary documentation from statutory bodies like SARS (for PAYE/UIF) to ensure timely submissions and authorizations.
Core Functional Skills and Capabilities
- Documentation management for organized record-keeping.
- Data analysis to review and interpret payroll information.
- Attention to detail for accuracy in calculations and entries.
- Customer management to handle employee interactions effectively.
- Communication skills for clear interactions with teams and employees.
Core Behavioural Competencies
- Writing and reporting: Producing clear documentation.
- Adapting and responding to change: Flexibility in processes.
- Coping with pressures and setbacks: Resilience under workload.
- Achieving personal work goals and objectives: Proactive task completion.
- Presenting and communicating information: Sharing details effectively.
- Job match: Alignment with role expectations.
Minimum Qualifications
- NQF Level 6: A 3-year Degree, Diploma, or National Diploma in Finance/Accounting or Data Analytics.
Preferred Additional Education
- NQF Level 6: A 3-year Degree, Diploma, or National Diploma in Human Resources.
- OR NQF Level 4: Grade 12 with Mathematics.
Experience Required
- Minimum 1-2 years in a Payroll Administration environment.
- OR Minimum 2-3 years in a similar role.
Certifications
- Certified Payroll Practitioner (SAPA).
- SAP HCM.
Professional Memberships
- SAPA – South African Payroll Association.
Level of Engagement and Span of Control
Individual contributor role with interactions across HR teams.
Special Requirements and Employment Conditions
- Proven experience as a Payroll Administrator or similar.
- Sound analytical and quantitative skills.
- Strong organization and time management abilities.
- Basic knowledge of payroll regulations and legal requirements.
- Proficiency in payroll software/HRIS systems (e.g., SAP, Kronos).
- Work ethic based on integrity.
- Valid driver's license.
- Willingness to travel as required.
Workplace and Physical Requirements
Hybrid remote worker. Non-billable role.
Application Deadline: Open until filled.
Technical Officer: Junior Customer Engineer (DWM) – Fixed Term Contract
Date Posted: 31 October 2025
Location: Centurion, Gauteng, South Africa
Business Unit, Department, and Reporting Structure
| Business Unit | Operate |
| Department | Digital Workplace Management (DWM) |
| Job Grade | OP2 |
Core Job Description
This fixed-term contract position involves providing technical support for computer systems, including installation, maintenance, and troubleshooting. You will ensure minimal downtime, handle logistical and audio-visual support, and deliver high client satisfaction in a fast-paced IT environment.
Key Responsibilities and Primary Functions
- Implement preventative and proactive maintenance activities, such as deploying and maintaining monitoring tools for client systems (e.g., node devices, CPU, disk space, memory) to prevent issues and ensure reliability.
- Facilitate the resolution of third-party incidents by coordinating with external resources and managing the process effectively.
- Conduct root cause analysis and troubleshooting across various systems to resolve incidents quickly and prevent recurrence.
- Engage and communicate with all personnel, including VIP clients, to provide updates and support.
- Follow the established escalation matrix, keeping customers informed throughout the resolution process.
- Take full ownership of incidents and service requests, providing ongoing feedback until complete resolution.
- Assist with first- and second-level end-user management (EUM) support, including troubleshooting applications and devices to maintain productivity.
Core Functional Skills and Capabilities
- Hardware and software installation and management.
- Customer service to ensure positive experiences.
- Hardware troubleshooting for quick issue resolution.
- Problem-solving skills to address technical challenges.
Core Behavioural Competencies
- Job match: Fitting the role's technical demands.
- Coping with pressures and setbacks: Handling urgent situations.
- Delivering results and meeting customer expectations: Focus on timely solutions.
- Working with people: Team and client interactions.
- Presenting and communicating information: Clear reporting.
Minimum Qualifications
- NQF Level 4: Grade 12 National Diploma.
Preferred Additional Education
- NQF Level 4: Grade 12 National Diploma in Information Technology.
Experience Required
- 1 year of experience in IT end-user support, with knowledge of SLA call management in service desks.
Certifications
- A+.
- N+.
- Certification in ITIL Service Management and Service Delivery modules.
- ICT international certifications in back office and/or networking (e.g., CCNA/E, MCSA/E).
- HP, Dell, Lenovo, or Mustek product certifications advantageous.
Professional Memberships
None specified.
Level of Engagement and Span of Control
Engagement with all levels internally and externally.
Special Requirements and Employment Conditions
- Driver's license and reliable vehicle required.
- Willing to travel.
- Working shifts, including willingness to be on standby.
Workplace and Physical Requirements
Hybrid remote worker. Billable role.
Application Deadline: Open until filled.
Technical Officer: Customer Engineer (DWM) – Gauteng, Vereeniging
Date Posted: 31 October 2025
Location: Vereeniging, Gauteng, South Africa
Business Unit, Department, and Reporting Structure
| Business Unit | Operate |
| Department | Digital Workplace Management (DWM) |
| Job Grade | OP1 |
Core Job Description
You will provide hands-on technical assistance for computer systems, including installations, repairs, and maintenance, while managing services like Office 365, Mimecast, and backup solutions. The focus is on minimizing downtime, supporting end-users, and coordinating with third parties for optimal client satisfaction.
Key Responsibilities and Primary Functions
- Implement preventative and proactive maintenance, deploying monitoring tools for client systems (e.g., node devices, CPU, disk space, memory) to maintain system health.
- Use software and specialist tools to monitor hardware and software, ensuring full awareness and control.
- Engage with all personnel, including VIPs, for effective communication and support.
- Adhere to the escalation matrix and keep customers updated on progress.
- Own incidents and service requests, performing root cause analysis, troubleshooting, and providing continuous feedback until resolved.
- Provide first- and second-level EUM support, including troubleshooting applications, devices, and audio-visual equipment.
- Use approved remote tools to deliver support for end-user devices and related issues.
Core Functional Skills and Capabilities
- Hardware and software installation and management.
- Customer orientation for client-focused service.
- Hardware troubleshooting.
- Problem-solving abilities.
Core Behavioural Competencies
- Job match.
- Coping with pressures and setbacks.
- Delivering results and meeting customer expectations.
- Presenting and communicating information.
- Working with people.
Minimum Qualifications
- NQF Level 4: Grade 12 National Diploma.
Preferred Additional Education
- NQF Level 6: A 3-year Degree, Diploma, or National Diploma in Information Technology.
Experience Required
- 2 years of experience in IT end-user support, including SLA call management in service desks.
Certifications
- A+.
- N+.
- ITIL Service Management and Service Delivery modules.
- ICT certifications in back office/networking (e.g., CCNA/E, MCSA/E).
- HP, Dell, Lenovo, Mustek advantageous.
Professional Memberships
None specified.
Level of Engagement and Span of Control
Engagement with all organizational levels, internal and external.
Special Requirements and Employment Conditions
- Driver's license and reliable vehicle required.
- Willing to travel.
- Willingness for ad-hoc assistance, standby, and shift work.
Workplace and Physical Requirements
Hybrid remote worker. Billable role.
Application Deadline: Open until filled.
Operations Specialist: Bid Administration, Analytics & Project
Date Posted: 25 July 2025
Location: Centurion, Gauteng, South Africa
Business Unit, Department, and Reporting Structure
| Job Grade/Level | S6 |
| Business Unit | CSO |
| Department | Commercial |
| Position Reports to | Head Bid Office: BCX Integrated Bid Management |
| Span of Control | 0 |
| Level of Engagement | Interacts with various stakeholders within BCX at management and operational levels |
Core Job Description
As a junior bid manager, you will lead the full bid lifecycle from opportunity spotting to proposal submission. This includes crafting high-quality, compliant proposals, managing resources, and analyzing market trends to support business development and revenue growth in the competitive ICT market.
Key Responsibilities and Primary Functions
- Lead the end-to-end bid process, from identifying and qualifying opportunities to submitting proposals that meet client needs and company goals.
- Develop and execute bid strategies aligned with organizational objectives and specific client requirements to increase win rates.
- Coordinate with cross-functional teams, including sales, technical, legal, and finance, to cover all bid aspects comprehensively.
- Manage bid resources, timelines, and deliverables to ensure on-time submission of high-quality proposals without compromising standards.
- Maintain detailed bid documentation, such as files, communication records, and pricing details, for accuracy and future reference.
- Ensure full compliance with client requirements, regulations, and industry standards to avoid disqualifications.
- Monitor bid performance metrics and evaluate outcomes to identify strengths, weaknesses, and areas for continuous improvement.
Core Functional Skills and Knowledge
- Business acumen for understanding market dynamics.
- Research processes and methodologies for thorough analysis.
- Relationship building for stakeholder collaboration.
- Project management to handle multiple bids efficiently.
- Financial management for cost and pricing accuracy.
- Time and priority management for meeting deadlines.
- Commercial acumen for strategic decision-making.
- Written communication skills for compelling proposals.
Core Behavioural Competencies
- Meeting customer expectations (operational and tactical).
- Handling pressure effectively.
- Job match rating.
- Communication and impact.
- Delivering results.
- Decision making.
Minimum Qualifications
- NQF Level 6: A 3-year Degree, Diploma, or National Diploma in IT, Business, or Commerce.
- OR NQF Level 4: Grade 12 certificate.
Preferred Additional Qualifications
None specified.
Experience Required
- 3 years in financial management, commercial orchestration, business writing, communications, sales, bid and proposal management, or related fields.
Certifications
None specified.
Professional Memberships
None specified.
Level of Engagement and Span of Control
Individual contributor with broad stakeholder interactions.
Special Requirements and Employment Conditions
- Valid driver's license.
- Required to travel locally.
Workplace and Physical Requirements
Non-billable. Hybrid remote worker.
Application Deadline: Open until filled.
Operations Specialist: Proposal Centre
Date Posted: 25 July 2025
Location: Durban, KwaZulu-Natal, South Africa
Business Unit, Department, and Reporting Structure
| Business Unit | CCO |
| Department | Commercial |
| Job Grade | S6 |
Core Job Description
This junior position partners with the sales team to create and manage sales documentation, including proposals, RFPs, RFQs, RFIs, presentations, and more. The goal is to produce competitive materials that give BCX a strong edge in the market, supporting sales success.
Key Responsibilities and Primary Functions
- Compile outline documentation with a focus on creating a competitive sales advantage, ensuring content is persuasive and aligned with client needs.
- Review and proofread final documents (e.g., RFPs) for integrity, accuracy, and professional quality before submission.
- Analyze and package information to manage documentation effectively, keeping records organized and accessible.
- Support the proposal process by maintaining up-to-date statutory and relevant documentation to meet compliance standards.
- Develop and maintain strong working relationships with sales teams and support functions, providing ongoing assistance to Bid Managers.
- Handle the end-to-end production of lower-value or lower-volume bids, from drafting to final delivery.
- Assist sales during customer negotiations when appropriate, contributing insights from proposal materials.
Core Functional Skills and Capabilities
- Proposal management for structured document creation.
- Commercial awareness of market and business contexts.
- Customer focus to tailor content to client expectations.
- Proficiency in Microsoft Office for document production.
- Teamwork for collaborative efforts.
Core Behavioural Competencies
- Deciding and initiating action.
- Presenting and communicating information.
- Planning and organizing.
- Coping with pressures and setbacks.
- Writing and reporting.
Minimum Qualifications
- NQF Level 6: A 3-year Degree, Diploma, or National Diploma in Business Management or Administration.
- OR NQF Level 4: Grade 12 certificate.
Preferred Additional Education
None specified.
Experience Required
- 3 years in compiling tender responses, marketing, and sales.
- OR 5 years in similar roles.
Certifications
None specified.
Professional Memberships
None specified.
Level of Engagement and Span of Control
Engagement with all levels internally and externally.
Special Requirements and Employment Conditions
- Valid driver's license.
- Willing to travel.
- Ability to work extended or long hours as required.
Workplace and Physical Requirements
Hybrid remote worker.
Application Deadline: Open until filled.
We wish you all the best with your applications.