Receptionist (Certification)

Company: South African Maritime Safety Authority (SAMSA)

Location: Pretoria, Gauteng

Job Type: Permanent

Work Level: Junior

Salary: Market Related

EE Position: Yes

Reference Number: SAMSA-PTA-2025-030

Key Responsibilities

• Reception Area: Keep the reception area clean and tidy. Coordinate with cleaning staff to ensure regular cleaning.
• Telephone Management: Answer calls promptly following SAMSA’s telephone protocol. Redirect calls, take messages, and follow up on missed calls.
• Client Liaison: Schedule and diary appointments for the Certification Department. Greet visitors, manage waiting areas, and direct queries or emails to the right person.
• Administrative Support: Ensure office equipment (printers, etc.) is working. Assist with procurement of statutory books and stationery, manage inventory for audit purposes.
• Courier & Postal Services: Receive documents and parcels, record details in a register, verify waybills, label consignments correctly, and ensure timely dispatch locally and internationally.

Qualifications

• Matric Certificate (NQF 4)
• National Certification equivalent to NQF 5
• National Diploma (NQF 6) is an added advantage

Experience & Knowledge

• At least 3 years of receptionist experience
• Knowledge of the maritime industry is a plus
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong communication and interpersonal skills
• Professional telephone etiquette and ability to handle multiple inquiries simultaneously
• Minute‑taking and report writing skills
• Excellent organisational skills and attention to detail

Application Details

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