Claim Assessor Internship

Company: Lesaka Technologies

Location: Sandton, Gauteng

Posted: 2026-02-13

Job Type: Internship

src=”/2026/02/lesaka-2-150×150.png” alt=”Lesaka Technologies logo” width=”150″ height=”150″>

Job Purpose

The successful candidate will manage insurance claims from start to settlement, ensuring timely payment for valid claims.

Key Responsibilities

• Assess the validity of all claims in EasyPay Insurance.
• Evaluate claims and determine required documentation.
• Process new insurance claim notifications.
• Collect accurate information and documents to proceed with a claim.
• Analyse submitted claims and monitor their progress.
• Maintain accurate records of all assessed claims.
• Ensure fair settlement of valid claims.
• Assist claimants with claim procedures.
• Build relationships with internal and external clients.
• Provide excellent customer service in line with industry and company guidelines.
• Handle complaints related to claims.
• Follow industry regulations and the Treating Customers Fairly guidelines.
• Follow up on outstanding claims.

Required Qualifications

• Tertiary qualification.
• 1–2 years of administration experience.
• Other insurance-related qualifications (preferred).

Key Competencies

• Detail orientation
• Computer literacy (Windows, email, data capture)
• Strong communication skills
• Ability to handle pressure and work independently
• Team player
• Conflict handling
• Empathy and flexibility
• Change agent and solution-oriented mindset
• Analytical thinking
• Organising and numeracy skills
• Interpersonal skills and decision making
• Ability to work extra hours if required
• Bilingual (preferred)
• Training and development mindset

Communication Channels

• External: Customers, Channels and Partners
• Internal: Team members, Supervisor, Managers, Exco members, Call Centre, Sales

Application Deadline

Open until filled.

How to Apply

Please visit the following link to submit your application:

Apply for the Claim Assessor Internship