Claim Assessor Internship

Company: Lesaka Technologies

Location: Sandton, Gauteng

Job Type: Internship

Posted: 2026-02-13

Job Purpose

The successful candidate will manage insurance claims from start to settlement, ensuring that all valid claims are processed quickly and paid on time.

Key Responsibilities

• Assess the validity of all claims received through EasyPay Insurance.
• Evaluate claims and determine required documentation.
• Process new insurance claim notifications.
• Collect accurate information and documents to proceed with a claim.
• Analyse submitted claims and monitor their progress.
• Maintain accurate records of all assessed claims in line with departmental procedures.
• Ensure fair settlement of valid claims.
• Assist claimants with claim procedures.
• Build relationships with internal and external clients.
• Provide excellent customer service in accordance with industry and company guidelines.
• Handle any complaints related to claims.
• Follow up on outstanding claims.

Requirements

• Tertiary qualification.
• 1–2 years of administration experience.
• Other insurance‑related qualifications are an advantage.

Key Competencies

• Detail orientation
• Computer literacy (Windows, email, data capture)
• Strong communication skills
• Ability to handle pressure and work independently
• Team player
• Conflict resolution
• Empathy and flexibility
• Change agent and solutions oriented
• Analytical thinking
• Numeracy
• Interpersonal skills
• Decision making
• Multilingual (preferred)

Communication Channels

External: Customers, partners, call centre, sales.

Internal: Team members, supervisor, managers, executive committee.

Application

Open until filled.

To apply, visit easypayeverywhere.simplify.hr.