Sales Admin Supervisor Jobs

Job Description

We are looking for a detail-oriented and proactive Sales Admin Supervisor to lead our administrative team in Humansdorp.

Key Performance Areas:

• The successful candidate will mainly focus on improving sales operations, removing obstacles, and supporting team efficiency.
• Improve sales processes by finding inefficiencies and creating workflows that reduce problems and increase productivity.
• Act as the main contact for the sales administration manager.
• Lead and guide the administrative staff, building a culture of accuracy, responsibility, and proactive problem-solving.
• Oversee the full claims process, making sure all documents are correct and issues are resolved within set time limits.
• Prepare detailed sales and operations reports for management.
• Handle all administrative needs for kiosk locations.
• Manage stock replenishment cycles to keep levels optimal and avoid shortages.
• Keep high standards in all sales functions, ensuring data entry, customer records, and filing are always accurate and well-organized.

Skills and Experience:

• Matric is required; a relevant diploma or degree is a big plus.
• At least 5 years of experience in the FMCG industry.
• Proven skills in managing teams and improving group performance.
• Strong interpersonal and negotiation skills, with a focus on great customer relationships.
• Good administrative skills and a keen eye for detail.
• Able to work alone, make quick decisions, and stay effective under pressure.
• Must have a confident and assertive approach to solving problems and making decisions.