Cosmetic Frontshop Assistant – Newcastle Mall (New Store) Jobs

Job Description

Dis-Chem Pharmacies is looking for a Cosmetic Frontshop Assistant for its new store at Newcastle Mall. The role involves maintaining high merchandising standards and providing excellent customer service at the point of sale, following Dis-Chem’s policies and procedures.

Minimum Requirements

Essential:

• Grade 12 / Matric
• 0 – 6 months of retail experience
• At least 1 year of experience in a retail environment, specifically in cosmetics
• Certification in retail or a related field
• Computer literate, including MS Office

Key Responsibilities

• Ensure full product ranges are always stocked on shelves and presented neatly.
• Check stock on shelves to avoid sell-by date issues.
• Restock merchandise as needed to maximize sales.
• Handle cash accurately.
• Get supervisor approval for all line voids and price changes.
• Process customer exchanges and returns when authorized.
• Process all payments, including cash, cards, vouchers, and coupons accepted by Dis-Chem.
• Store and pack delivered or pulled stock in the correct places immediately.
• Provide friendly, helpful, and courteous assistance and advice to customers.
• Follow up on out-of-stock queries using the customer service list.
• Place cash in the drop safe according to Dis-Chem procedures.
• Verify all payments following Dis-Chem verification processes.
• Follow Dis-Chem security policies and procedures.
• Keep your code and password secure, use only for yourself, and change it regularly.
• Ensure all outgoing stock or items are scanned and paid for.
• Adhere to Dis-Chem policies and standard operating procedures.
• Follow health and safety rules and regulations.

Competencies

Essential:

• Computer literate – MS Office
• Customer-oriented with strong attention to detail
• Proficient in English – speaking, reading, and writing
• Knowledge of merchandising standards and the FMCG industry, including working with planograms, promotions, personal selling, sales targets, customer liaison, and product knowledge
• Basic math skills, including addition, subtraction, multiplication, and division
• Emotional intelligence
• Accountability
• Problem-solving skills
• Trustworthy, honest, and good time management

Advantageous:

• Knowledge of a third additional language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport and/or live close to the store
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Closing Date: 09 February 2026

Method of Application

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