• Full Time
  • Administration / Secretarial, South Africa

PSG Konsult Ltd


PSG is a leading independent financial services group with a strong presence across South Africa and in Namibia. We have been operating since 1998, providing value-focused solutions for our clients’ financial needs, including asset and wealth management, as well as insurance. With more than 250 offices throughout South Africa and two in Windhoek, we are committed to delivering excellent service.

Administrative Assistant

  • Job Type: Full Time
  • Qualification: Matric
  • Experience: 2 – 3 years
  • Location: Eastern Cape
  • Job Field: Administration / Secretarial & Insurance

Job Description:

The Administrative Assistant plays a key role in providing after-sales service to customers, helping to build and maintain strong relationships. This position focuses on delivering high-quality service to retain customers and encourage referrals, following our Practice Service model and procedures. It requires strong skills in client relationship management and office administration.

Responsibilities:

  • Interact with clients, manage relationships, and provide effective services
  • Implement new business processes
  • Prepare client files
  • Process client queries and instructions
  • Administer all products
  • Research product information
  • Maintain the CRM system
  • Handle personal and commercial short-term insurance administration
  • Manage claims
  • Make amendments to contracts and handle renewals
  • Comply with I-Comply requirements

Minimum Requirements:

  • Matric Certificate
  • RE 5 or NQF 4 Short-term Certificate (advantageous)
  • 2 – 3 years of administrative experience in the financial services industry, preferably in short-term insurance
  • Computer literate (MS Outlook, Excel, and Word)

Required Skills:

  • Good verbal and written communication skills
  • Strong administration, organization, and planning skills
  • Ability to handle administrative pressure

Closing Date: 05-Feb-2026

Method of Application

Interested and qualified candidates should apply through the PSG Konsult Ltd career portal.

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