• Full Time
  • Real Estate, South Africa

Cherry Assistant

Cherry Assistant provides top-quality virtual assistant services to help businesses run more efficiently, grow faster, and focus on key priorities. Our goal is to connect entrepreneurs, startups, and established companies with skilled, pre-vetted virtual assistants who fit smoothly into their teams and handle tasks effectively.

Property Management Assistant

  • Job Type: Part Time, Remote
  • Qualification: Bachelors
  • Experience: 3 years
  • Location: South Africa
  • Job Field: Real Estate

We are hiring a Property Management Assistant for a part-time, fully remote role with a U.S.-based property management company. This position suits someone who is detail-oriented, highly organized, and experienced in handling rent delinquency follow-ups, vacancy tracking, and coordinating with property managers.

Key Responsibilities:

  • Pull and review monthly rent delinquency reports per property using AppFolio.
  • Maintain and update delinquency and vacancy tracking spreadsheets.
  • Track tenant balances, payment plans, notices, and legal timelines accurately.
  • Proactively follow up with property managers on rent collection status, missed payments and next steps, posting of three-day notices and eviction filings, and court dates and outcomes.
  • Set calendar reminders and follow-ups for payment commitments, notices, and deadlines.
  • Move units between delinquency and vacancy trackers as statuses change.
  • Track vacancy readiness, turnover status, and communicate with managers on next steps.
  • Serve as the primary point of contact for property managers to reduce direct owner involvement.
  • Provide clear visibility and reporting so ownership can quickly assess the portfolio status.

Required Qualifications:

  • 3+ years in a property management or real estate administration role.
  • 2+ years of experience working with AppFolio.
  • 1+ years of experience in a remote role.
  • Strong organizational and tracking skills.
  • Excellent written and spoken English.

Preferred Qualifications:

  • Experience with Rent Manager software.
  • Familiarity with mobile home parks is a plus.

Required Skills/Tools:

  • AppFolio
  • Google Workspace
  • Rent Manager software

Method of Application

Interested and qualified candidates should apply through Cherry Assistant.

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