Retail Store Assistant – Vaal Mall Jobs

Job Description

Dis-Chem Pharmacies’ Vaal Mall store is seeking a Retail Store Assistant to join the team. The role involves assisting with the overall management of the store to ensure smooth operational and administrative tasks, following company policies and procedures.

Minimum Requirements

Essential:

• Grade 12 / Matric
• Basic computer skills (MS Word, Excel, and Outlook). Knowledge of SAP is advantageous.
• Retail experience

Job Specification

• Handle and report customer compliments and complaints to management.
• Build professional relationships with customers.
• Resolve customer stock queries efficiently.
• Communicate effectively with customers, providing updates as needed.
• Assist customers with inquiries and direct them to the right departments.
• Meet the company’s customer turnover per hour targets.
• Manage point-of-sale shorts and overs, including cash floats.
• Process refunds and returns accurately.
• Handle back shopping and returned goods properly.
• Check deliveries and invoices for accuracy.
• Support the Receiving Manager in preparing and logging claims with the Distribution Centre.
• Monitor and control high-risk stock.
• Complete daily run reconciliations.
• Prepare, order, and receive branch change to support cashiers and customer service.
• Maintain good communication with relevant teams.
• Keep accurate records of floats, petty cash, and cash on hand.

Competencies

Essential:

• Knowledge of retail administration and operations
• Strong team player with good customer service skills
• Leadership and management abilities
• Trustworthy and honest
• Able to work under pressure
• Deadline-driven

Special Conditions of Employment

• South African citizen
• Valid medical insurance exemption (MIE) with clear criminal and credit records
• Driver’s license and own reliable transport

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff discount account

Closing Date: 29 December 2025