Casual Front Shop Assistant – Blaauw Jobs

Job Overview

Dis-Chem Blaauw is looking for a Casual Front Shop Assistant to maintain merchandising standards and support customer service at the point of sale, following Dis-Chem policies and procedures.

Essential Requirements:

• Grade 12 / Matric or Senior Certificate
• 0–6 months of retail work experience

Advantageous Requirements:

• 1 year of work experience in retail
• Certification in Retail Business Management

Key Responsibilities:

• Ensure full ranges of products are always on the shelves and neatly presented.
• Check stock on shelves to prevent sell-by date issues.
• Restock merchandise as needed to boost sales.
• Handle out-of-stock queries from customers promptly, using the customer service list.
• Store and pack delivered stock or storeroom items in the correct places.
• Verify merchandise displays, labels, and pricing; report any price errors to management.
• Keep the storeroom organized, neat, and tidy.
• Stay updated on new products to assist customers effectively.
• Help restock merchandise and supplies to maximize sales.
• Assist with back shopping when required.
• Handle all merchandise carefully to avoid losses.
• Process all purchases: receive, verify, and handle payments like cash, cards, vouchers, and coupons.
• Exchange merchandise or accept returns when authorized by the Front Shop Leader.
• Process loyalty cards, including those from partner programs.
• Place cash in the drop safe following standard procedures.
• Get approval for line voids and price changes from the Front Shop Leader or Retail Store Assistant.
• Maintain accurate cash flow at all times.
• Rotate stock regularly and follow Dis-Chem stock control procedures.
• Report low stock, out-of-stock items, damaged stock, and expired stock to management.
• Assist with counting stock files and general stocktaking.
• Identify and report damaged or expired stock immediately to management.
• Help load and offload stock when needed.
• Flatten boxes after unpacking and take them to the designated area.
• Build professional relationships with customers; provide friendly, helpful, and courteous assistance.
• Report customer compliments and complaints to management.
• Meet the customer turnover per hour benchmark.
• Assist in training new and existing team members.
• Ensure outgoing stock, items, or scripts are scanned and paid for.
• Keep daily takings (cash, cheques, vouchers, card slips, line voids, and incomplete dockets) in the till drawer until placed in the drop safe.
• Report any bad or suspicious behavior from staff or customers to management.
• Maintain housekeeping to Dis-Chem standards.
• Follow Dis-Chem policies and standard operating procedures.
• Adhere to health and safety rules and regulations.
• Follow the Dis-Chem uniform and personal appearance policy.

Essential Competencies:

• Knowledge of retail operations and administration.
• Ability to find solutions to issues and know when to escalate them.
• Basic math skills: addition, subtraction, multiplication, and division.
• Good verbal communication skills.
• Respond to customer queries promptly.
• Follow procedures and recognize their importance.
• Take responsibility for work quality and timeliness with minimal supervision.

Advantageous Competencies:

• Basic computer skills (Word, Excel, Outlook), numerical skills, and SAP experience.

Special Conditions of Employment:

• Ability to work retail hours.
• South African citizen.
• MIE, no criminal record, and clear credit rating.
• Driver’s license and own reliable transport.

Remuneration and Benefits:

• Market-related salary.

Closing Date: 05 January 2026

Method of Application:

Interested and qualified candidates should apply through the Dis-Chem Pharmacies application process.