Analyst: Data & Reporting Jobs

Job Purpose

The role of Analyst: Data and Reporting in third-party data management is to analyze external data, generate insights, and create data-driven strategies to improve business performance. This position uses third-party data to support decisions, boost efficiency, and ensure tax compliance. The analyst prepares detailed reports, spots trends, and offers recommendations to streamline processes and meet goals.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma (NQF 6) in Information Systems, Statistics, Computer Science, Informatics, or Information Technology with a strong background in data and reporting, plus 3-4 years of experience in a similar role, including 1-2 years at a knowledge worker level.

Alternative

• Senior Certificate (NQF 4) with 6 years of related experience, including 1-2 years at a knowledge worker level.

Minimum Functional Requirements

• Technical Expertise: Intermediate to advanced skills in data processes, cleaning, analysis, reporting, data models, database design, and testing.
• Data Tools Proficiency: Experience with tools like SQL, Power BI, Tableau; databases such as SQL Server; and languages like R or Python.
• Statistical Knowledge: Ability to use statistical software for data analysis, such as Excel, SPSS, SAS, or R.
• Data Warehousing: Understanding of data warehousing concepts and practices.
• Business Intelligence: Knowledge of business intelligence methods and data visualization.
• Microsoft Skills: Strong use of Microsoft Office tools like Excel, Word, and PowerPoint.

Job Outputs

Process

• Gather information and prepare reports with recommendations for your area of expertise.
• Analyze business unit performance, spot variances in cost, quality, delivery, and risk, and ensure alignment with operations strategy.
• Use practical knowledge to identify trends and risks in methods, systems, and procedures.
• Collect and analyze data to provide reports and suggestions.
• Communicate insights, judgments, and handle queries in your specialty.
• Plan and schedule tasks to improve quality and service continuously.
• Implement process changes, provide guidelines, and support new requirements.
• Gather data on current processes, systems, and performance for analysis and improvements.
• Investigate opportunities to optimize operations, products, and risks.
• Collect and analyze data within guidelines to report to the business.

Governance

• Follow governance and compliance procedures, identify, and report risks.

People

• Build and maintain good relationships with peers and team members to meet objectives.

Finance

• Follow policies to control costs and reduce expenses.

Client

• Promote a culture of excellent service, build positive relationships, and seek feedback.
• Understand customer needs, deliver specialist support, and exceed expectations.

Behavioural Competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Conceptual Ability
• Respect

Technical Competencies

• Business Knowledge
• Data Analysis
• Data Collection and Analysis
• Efficiency Improvement
• Functional Policies and Procedures
• Quality Orientation
• Reporting
• Statistical and Mathematical Analysis