Legal Debt Collector (Tax) – Fixed Term Contract Jobs

Job Purpose

To make non-compliance hard and costly by ensuring consequences for non-payment of debt.

Education and Experience

Minimum Qualification and Experience Required

• A relevant National Diploma or Advanced Certificate (NQF 6) in Credit Management, Legal, or Finance, plus 2-3 years of debt collection experience, or 2-3 years in a commerce environment, with at least 1-2 years at a knowledge worker level.
• Articles would be an advantage.

Minimum Functional Requirements

• Knowledge of legal aspects of collections (such as sequestrations and liquidations) and/or in-depth analysis of financial statements (including ratio analysis and interpretation).

Job Outputs

Process

• Gather information and provide reports with recommendations in your area of expertise.
• Apply practical knowledge to methods, systems, and procedures to spot trends and risks.
• Communicate interpretations and judgments on work outputs and queries in your specialization.
• Plan and schedule your activities to improve quality and service delivery.
• Handle process and procedural changes, implement them, and support new requirements.
• Use knowledge and judgment to consider policy implications and make decisions.
• Apply relevant legislation, policies, procedures, and standard operating procedures (SOPs).
• Conduct pre-assessment profiles of taxpayers, including related parties, and identify risks to SARS.
• Assess debt collectability, evaluate asset dissipation risks, check for disputes, and recommend preservation orders or caveats.
• Complete referrals for suspicious activities and follow up with stakeholders.
• Prepare collection input reports for cases presented to Large Assessments or National Appeals Committees.
• Execute legal enforcement actions under the Tax Administration Act (TAA) and Companies Act for all tax types.
• Profile, analyze, prepare, and present submissions for suspension of payment or write-off to the Debt Committee, and record outcomes.
• Analyze, negotiate, prepare, and present deferral or compromise settlement requests to the Debt Committee, and notify taxpayers of outcomes.
• Monitor payments under deferral or compromise agreements, update records, and close files upon full payment.
• Conduct physical verification and evaluation of movable and immovable assets.
• Review and process motivations for or against business rescue plans and present to committees, or refer for specialization.
• Monitor compliance with legislation during business rescue and ensure payments are received.
• Gather documentation for liquidation or sequestration applications, upload for case coding, and refer as needed.
• Attend internal and external meetings, including creditors’ meetings, court proceedings, and tax enquiries.
• Reduce the debt book through approved adjustments and write-offs.
• Analyze liquidation plans, sequestrations, business rescues, trusts, or other liable creditors and recommend further actions.
• Initiate and execute enforcement actions to maximize returns for SARS.
• Prepare motivations for or against enforcement actions, highlight risks, and present to committees for approval.
• Participate in debt collection from high-risk projects identified by Audit and Investigations.
• Identify taxpayer assets in foreign countries and refer for international recovery.

Governance

• Follow governance and compliance procedures in your area of specialization and report risks.

People

• Build and maintain productive relationships with peers and team members to meet objectives.

Finance

• Follow organizational policies to ensure cost-effectiveness and reduce financial costs.

Client

• Contribute to a culture of service excellence, building positive relationships and providing feedback opportunities.
• Understand and meet customer service standards, offering specialist support to exceed expectations.

Behavioural Competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical Competencies

• Business Knowledge
• Debt Management
• Efficiency Improvement
• Execute, Implement and Follow-Through
• Functional Policies and Procedures
• Legal Compliance
• Negotiating Skills
• Report Writing
• Risk and Compliance
• Risk Awareness
• Risk Knowledge
• Standard Operating Procedures Compliance
• Tax Knowledge
• Verbal Communication