Shop Assistant Cashier – x1 Clicks Mokopane Crossing Jobs

Introduction

Are you passionate about retail and excellent service? Do you enjoy driving sales and building customer loyalty to give the brand a competitive edge? We have an exciting opportunity for an Assistant Store Manager. You will report to the Store Manager.

Job Purpose

To support the Store Manager in running the store efficiently. Focus on excellent service, driving sales, and building customer loyalty to meet sales, profit, and compliance goals. This will help the brand stay ahead of competitors.

Job Objectives

• Achieve the store’s financial goals by driving sales. Execute promotions, encourage cross-selling and up-selling, and provide superior customer service through the team.
• Handle all store operations smoothly, including expenses, stock management, shrinkage control, housekeeping, and administration.
• Set up in-store visual merchandising to meet presentation and promotion standards. Keep the store’s look aligned with the brand image.
• Support the Store Manager in motivating staff to meet targets and goals. Manage the team effectively when the Store Manager is away.
• Help create daily work schedules following the company’s labor policy and model to ensure all departments are fully staffed.
• Implement customer service initiatives for a great shopping experience. This builds loyalty and meets club card participation targets.
• Manage all administrative tasks efficiently, such as weekly time and attendance records and employee files for HR.
• Promote the brand as the top choice for health and beauty by living the company values.

Minimum Requirements

Education and Experience

• Grade 12 (at least 50% in Maths and English) is essential.
• A relevant Retail or Business Management qualification is essential for external applicants.
• A degree in Retail or Business Management is desirable.
• At least 1 year in an assistant store management role in retail or FMCG, or completion of the Clicks Trainee Store Management Programme.
• Experience in financial management (budgets, profit and loss statements, financial ratios, etc.).

Job Knowledge and Skills

• Understanding of financial management principles.
• Retail or FMCG background, including merchandising and promotions.
• Knowledge of stock, cost, risk, and compliance procedures.
• Skills in customer service excellence.
• Awareness of labor laws and industrial relations practices.
• People management knowledge.
• Competency-based interviewing skills.
• Good numeracy skills.
• Driven by results and targets.
• Strong planning and organizing abilities.
• Problem-solving skills.
• Customer-focused mindset.
• Clear communication skills.
• Computer literacy.

Essential Competencies

• Following instructions and procedures.
• Planning and organizing.
• Delivering results and meeting customer expectations.
• Working well with people.
• Analyzing information.
• Leading and supervising.
• Entrepreneurial and commercial thinking.
• Coping with pressures and setbacks.

Apply by: 11 December 2025