• Full Time
  • Pretoria, South Africa

The South African Revenue Service (SARS)

The South African Revenue Service (SARS) is the nation’s tax collecting authority. Established under the South African Revenue Service Act 34 of 1997 as an autonomous agency, we administer the South African tax system and customs service. Our main functions include collecting and administering all national taxes, duties, and levies.

Data Analyst II (Data Analytics)

  • Job Type: Full Time
  • Qualification: Bachelors, Higher National Certificate, Matric
  • Experience: 5 – 10 years
  • Location: Gauteng
  • Job Field: Data, Business Analysis and AI, ICT / Computer

Job Purpose

To ensure effective management of the information life cycle or value chain. This includes identifying, analyzing, and developing information assets, as well as assessing business information needs.

Education and Experience

Minimum Qualification and Experience Required

  • Bachelor’s degree or Advanced Diploma (NQF 7) in Data Analytics, Business Intelligence, Statistics, Mathematics, or a related Information Management and Reporting field. Plus 5-7 years’ experience in a similar or related Data Analytics environment, including 2-3 years at a technically skilled level.

Alternative

  • Senior Certificate (NQF 4) and 10 years related experience in a similar or related Data Analytics environment, including 2-3 years at a technically skilled level.

Minimum Functional Requirements

  • Experience in Data Engineering, Business Data Intelligence, or Data Science. Intermediate practical expertise in data processes, cleaning, analysis, reporting, data models, and database design and testing.
  • Knowledge of and experience with reporting packages (such as SQL), databases (SQL), and programming (SQL, R, Python).
  • Intermediate knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS, R).
  • Intermediate knowledge of data warehouses.
  • Proficiency in Basic Data Migration, Basic Data Visualization, Business Intelligence Methodologies, and Database Knowledge.
  • Intermediate Programming Skills (SQL, Python, R).
  • Microsoft skills (proficient): Excel, Word, PowerPoint.

Job Outputs

Process

  • Communicate analysis results and findings using medium-to-complex data visualization techniques with internal and external customers.
  • Provide specialist input by investigating opportunities within the product process, including risk concerns.
  • Design, develop, and test medium-to-complex data analytics solutions such as reports, dashboards, analyses, extracts, and models.
  • Maintain and improve existing data analytics solutions to ensure availability.
  • Acquire data from primary or secondary sources and maintain databases, using knowledge of data extraction, transformation, and business modeling.
  • Apply data quality principles to support correct decisions, accurate analysis, and effective strategies.
  • Assist in filtering and cleaning imported data by reviewing reports and performance indicators to fix problems.
  • Identify, analyze, and interpret trends and patterns in medium-to-complex datasets based on findings.
  • Perform intermediate business analysis using techniques like statistical analysis, explanatory and predictive modeling, and data mining.
  • Research best practices and help develop solutions and recommendations for current business operations.
  • Accumulate information to review work progress, support reporting, decision-making, and identify improvements.
  • Apply practical knowledge to identify trends and potential risks using methods, systems, and procedures.
  • Communicate situational interpretations and judgments on work outputs and queries in your area of specialization.
  • Apply policies, practices, standards, procedures, and legislation correctly in work delivery.
  • Draw on knowledge and experience to diagnose symptoms, causes, and effects to solve emerging problems.
  • Initiate process and procedural changes, implement them, and provide guidelines and support for new requirements.
  • Plan value-added process improvements, initiatives, and services to meet operational strategy and objectives.
  • Provide specialist input by investigating opportunities for operational, process, product, and risk optimization.

Governance

  • Ensure completed work adheres to relevant policies, procedures, governance, and legislative requirements. Report any deviations or discrepancies.
  • Implement and contribute to the development of governance, compliance, integrity, and ethics processes in your area of specialization.

People

  • Develop and maintain productive working relationships with peers and team members to achieve objectives.
  • Search for, integrate, and share new knowledge from formal and informal learning opportunities in your job.

Finance

  • Adhere to organizational policies and procedures to ensure cost effectiveness and reduce financial costs.

Client

  • Contribute to a culture of service excellence that builds positive relationships and allows for feedback and exceptional service.
  • Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.

Behavioural Competencies

  • Accountability
  • Analytical Thinking
  • Attention to Detail
  • Commitment to Continuous Learning
  • Conceptual Ability
  • Expertise in Context
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness
  • Problem Solving and Analysis
  • Respect
  • Trust

Technical Competencies

  • Business Knowledge
  • Computer Literacy
  • Data Analysis
  • Data Collection and Analysis
  • Data Management
  • Database Design and Management
  • Efficiency Improvement
  • Functional Policies and Procedures
  • Information Management
  • Knowledge Management
  • Reporting
  • Statistical and Mathematical Analysis
  • Technical Expertise

Method of Application

Interested and qualified candidates should apply through the SARS career portal.

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