Specialist: Organisational and Job Design Jobs

Job Purpose

To offer expert advice and support on organisational and job design. This includes helping to create policies and improve practices by designing structures and competency-based job profiles. The role also involves working closely with other HR teams to promote collaboration, share knowledge, and ensure alignment with SARS business goals for better efficiency.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor’s degree or Advanced Diploma (NQF 7) in Industrial and Organisational Psychology, Human Resource Management, or a related field, plus 8-10 years of experience in organisational design, job analysis, job design, and job evaluation. This should include 3-4 years at a Junior Specialist level.

Alternative

• Senior Certificate (NQF 4) plus 15 years of related experience in organisational design, job analysis, job design, and job evaluation, including 3-4 years at a Junior Specialist level.

Minimum Functional Requirements

• GOC Confidential: Handling sensitive information that could harm national security or international relations if disclosed unlawfully. This includes commercial information that might cause financial loss or prejudice business relations, such as taxpayer details.
• Job Analysis and Design: Knowledge of evaluating jobs based on tasks, responsibilities, skills, tools, and expertise needed. Job design focuses on arranging tasks for maximum efficiency and optimal results, considering organisational goals and required skills. Job analysis often informs job creation.

Job Outputs

Process

• Act as a link between business units and OD and Job Design projects by engaging stakeholders and ensuring feedback for successful results.
• Analyse systems, procedures, and practices in your area and recommend improvements.
• Apply policies to help the unit advise on complex professional matters.
• Conduct and report on compliance checks, structural audits, and process reviews for OD policies.
• Research and benchmark practices to stay updated and apply the best approaches in OD and Job Design.
• Help create an organisation-wide OD strategy and policy with clear governance processes to meet design principles, requirements, and standards.
• Advise on using resources effectively and planning for your area of expertise.
• Design and manage organisational structures by turning business goals and strategies into practical setups.
• Develop and implement practices aligned with operational frameworks.
• Use your expertise to suggest practical solutions for problems.
• Train HR staff and business teams to build OD and Job Design skills and improve understanding of competency-based profiles.
• Develop, implement, and maintain job family frameworks to define and align jobs across the organisation.
• Analyse business data, produce reports, and highlight trends for decision-making.
• Keep the SARS HR Functional Architecture up to date by reviewing job catalogues, output and competency libraries, and ensuring consistent application.
• Optimise processes and systems to achieve goals through tactical strategies.
• Plan ongoing improvements in practices and systems for better implementation.
• Identify linked problems, assess impacts, and develop the best solutions.
• Advise on job design and analysis, and implement job evaluation results.
• Align with other HR areas like recruitment, talent management, and learning to integrate services fully.
• Recommend and implement changes to improve processes, systems, and procedures.
• Research and provide solutions that fit business needs based on data analysis.
• Review methods through research and benchmarking for effectiveness.
• Deliver projects, improvements, and routine tasks to boost effectiveness, service, and productivity.
• Adapt top-level policies for your area and communicate changes to stakeholders.
• Understand how different systems and processes in your specialisation connect.

Governance

• Develop or align policies for governance and compliance in your practice area to manage risks.

People

• Apply new knowledge from learning opportunities to your role.
• Provide expert support, advice, and leadership in your field.

Finance

• Implement and monitor financial controls, cost management, and governance in your area.

Client

• Build practices that promote excellent service delivery and encourage others to do the same.
• Contribute to the organisation’s knowledge management through your specialist community.
• Offer expert advice to internal and external stakeholders.

Behavioural Competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Honesty and Integrity
• Fairness and Transparency
• Organisational Awareness
• Problem Solving and Analysis
• Respect and Trust

Technical Competencies

• Business Knowledge
• Customer Relationship Management
• Data Collection and Analysis
• Efficiency Improvement
• Functional Policies and Procedures
• Human Resource Consulting
• Integrated Talent Management
• Job Evaluation
• Organisation Planning and Design
• Reporting
• Research and Information Gathering

Method of Application

Interested and qualified candidates should apply through the official SARS careers portal.

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