Assistant Store Manager – (Klerksdorp) Jobs

Purpose of the Role

We are looking for a dynamic and experienced Assistant Retail Store Manager to lead our team and help our Econofoods store succeed. The right person will have a strong history of meeting sales goals, providing great customer service, and handling store operations well. You should also be able to reduce risks and stock losses while keeping the store to high standards to meet business targets.

The Assistant Store Manager will handle all daily operations of the store and guide the team to achieve and surpass business goals.

Key Responsibilities

• Drive sales and promote them by ensuring top-notch customer service.
• Keep excellent customer service standards at all times.
• Maintain high store standards by following company merchandising guidelines. Promote stock, manage inventory, and display products to maximize availability and appeal, along with correct pricing.
• Help with receiving stock, conducting counts, managing expiry dates, and checking stock condition.
• Recruit, train, and manage a strong team while supporting the company’s Ho Hola Culture.
• Handle cash management, including preparing floats, daily banking, and supporting cashiers.
• Manage the team through training, coaching, and performance reviews.
• Follow all health and safety rules and regulations. Ensure hygiene, food quality, and safety standards are met.
• Analyze store sales data to find ways to grow and improve.
• Oversee store operations, including opening and closing, and security.
• Build and keep good relationships with customers, vendors, and stakeholders.

Requirements

Qualifications & Experience

• Grade 12 (Matric) certificate or equivalent. A tertiary qualification is a plus.
• 3-5 years of experience as a retail store manager or assistant manager, ideally in the FMCG retail sector, with team leadership.
• Proven success in meeting sales targets and providing excellent customer service.
• Knowledge of retail operations, such as inventory management, merchandising, and store procedures.
• Valid driver’s license; own vehicle preferred.

Competencies Required

• Strong interpersonal skills to build and maintain relationships, while embodying company values and the unique Ho Hola culture.
• Friendly, helpful, confident yet humble, and a good team player.
• Able to thrive in a competitive, fast-paced, and dynamic environment.
• Excellent communication skills in English (written and verbal).
• Strong leadership and team management abilities.
• Skill in analyzing sales data and market trends for smart decisions.
• Strong planning, organizing, and control skills; good problem-solving.
• Service-focused, confident, stress-tolerant, with business sense.
• Good knowledge of Microsoft Office.
• Accurate with attention to detail.