Coordinator: Properties
How to Apply
We’re looking for energetic, self-motivated people who share our passion for service in the banking industry. To join our journey, please follow these steps:
- Learn about life at Capitec and complete a short assessment by clicking here
- After completing the assessment, finalize your application using the apply link at the bottom of this post
Purpose Statement
To help create suitable, safe, and accessible building infrastructure for Capitec staff and clients by:
- Coordinating all tasks and projects related to the Capitec property portfolio
- Quality controlling all building infrastructure to meet internal standards and external laws (including appearance, functionality, cleanliness, hygiene, pest control, and more)
- Managing, implementing, and coordinating all procedures for the Admission Controllers
Experience Required
Minimum/Ideal:
- At least 3-4 years of experience in an office or facilities management role in a professional environment
- Proven experience in coordinating various tasks at the same time
- Experience supervising people, especially third-party service providers
- Experience coordinating and controlling stock and supplies
- Experience organizing and controlling site cleaning
Qualifications
Minimum:
- Grade 12 National Certificate / Vocational
Ideal or Preferred:
- A relevant tertiary qualification in Office Management and Technology or Office Administration
Knowledge
Minimum/Ideal:
- Coordination and administration practices and tools such as systems, planning, organizing, scheduling, and stakeholder management in a business or financial environment
- Compiling and generating reports and metrics
- General principles of marketing
- Internal and external communication methods and practices
- Stakeholder and relationship building and management
Skills
- Communication Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship Management Skills
- Negotiation Skills
- Planning, Organising and Coordination Skills
Conditions of Employment
- Clear criminal and credit record
Capitec is committed to diversity and, where possible, all appointments will support our employment equity goals.
Funeral Assessor II
How to Apply
We’re looking for energetic, self-motivated people who share our passion for service in the banking industry. To join our journey, please follow these steps:
- Learn about life at Capitec and complete a short assessment by clicking here
- After completing the assessment, finalize your application using the apply link at the bottom of this post
Purpose Statement
To improve claims operational excellence, increase customer satisfaction, and minimize losses for Capitec Insurance through accurate and thorough assessment of all types of insurance non-medical claims (life, funeral and death), following the terms and conditions of the relevant policies, legal frameworks, and the goals, objectives, processes and standards set by Capitec.
Location: Century City
Experience Required
- Minimum of 3 years practical experience in funeral and/or life insurance claims assessment, preferably with fully underwritten products
- Experience in stakeholder management and client engagement
Qualifications
Minimum:
- Grade 12 National Certificate / Vocational
Ideal or Preferred:
- A relevant qualification in Healthcare or Science
Knowledge
Minimum:
- Understanding of the long-term insurance industry and claims handling processes
- Knowledge of Funeral and Life Insurance Products
- Knowledge of relevant legal framework relating to funeral and life insurance claims
Ideal:
- Knowledge or practical experience on assessment of Credit Life Insurance products, especially retrenchment and death claims
- Occupational certificate or course on long-term life Insurance Claims Assessor
What You Will Be Required to Do
As a Funeral Assessor II at Capitec Bank, your main responsibilities will include:
- Support funeral claims process set-up
- Funeral claims assessment
- Quality assurance – review and verify claims for accuracy and completeness, approve decisions and payments within turnaround time, maintain high quality and meet productivity targets
- Fraud risk assessment – flag and escalate suspicious claims according to Capitec’s fraud framework
- Assessment of misrepresentation/non-disclosure in life insurance
- Identify trends and areas of concern and escalate accordingly
- Resolve complex claims queries and complaints within service level agreements
- Stakeholder engagement
Skills
- Administration Skills
- Attention to Detail
- Decision Making Skills
- Numerical Reasoning Skills
- Planning, Organising and Coordination Skills
Conditions of Employment
- Clear criminal and credit record
Capitec is committed to diversity and, where possible, all appointments will support our employment equity goals.
We wish you all the best with your applications.
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