Assistant Store Manager Mr Price Cellular – Soshanguve, Gauteng Jobs

Job Description

Support and assist the store manager in running the daily operations of an Mr Price Money Cellular store. Ensure that overall objectives, store targets, and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Make sure stock is received accurately and unpacked to display and restock the sales floor.
• Monitor and manage stock levels using set processes, such as stock counts, stock takes, and action plans for stock loss, to reduce risks and keep enough stock available.
• Oversee the maintenance of the stockroom to meet housekeeping standards.
• Help authorize write-offs, breakages, recalls, out-of-box failures, cellular repairs, and returns.

Sales Growth & Profitability:

• Review sales and profitability reports to work with management on action plans that boost sales performance and control store expenses.
• Monitor in-store product performance and provide feedback to the support center to improve sales.
• Stay updated on new opportunities to increase sales and brand awareness, including in-store marketing and checking competitors.
• Drive performance in credit, insurance, mobile, and cellular areas to meet the agreed budget.

Risk Management:

• Help the store manager conduct compliance checks using processes like admin checks, store audits, visual audits, reports, health and safety standards, weekly hanger counts, and security measures to ensure policies and procedures are followed.

Customer Experience Management:

• Implement customer experience processes, such as business instructions, markdowns, repricing, promotions, visual standards, customer feedback, and housekeeping, to meet service standards.

Leadership & Development:

• Lead and motivate the team to achieve store KPIs and operational goals in line with company values.
• Identify training, coaching, and development needs, focusing on talent management and succession planning.
• Recruit, manage performance, and handle administration according to company policies.

Qualifications

• NQF level 4 (Grade 12) or equivalent.
• 3 years of experience in retail (management experience is an advantage).
• Understanding of sales and service management.
• Budgeting skills.
• Computer literate.
• Good communication skills.
• Understanding of retail trade.
• Knowledge of brand, customer service, cellular, mobile, new accounts, and insurance products.