Group Head: Communication and Marketing

The City of Johannesburg is seeking an experienced and dynamic professional to fill the position of Group Head: Communication and Marketing. This senior executive role offers an opportunity to lead the strategic communication and marketing functions for one of Africa’s largest metropolitan municipalities.

Position Details

• Department: Office of the City Manager
• Branch: Group Communication and Marketing
• Location: Metro Centre, 158 Civic Boulevard, Braamfontein
• Employment Type: Permanent Position
• Remuneration: R 2 219 302 per annum (all-inclusive, cost to company)
• Closing Date: Monday, 24 November 2025

Appointment Requirements

To be considered for this position, you must meet the following minimum requirements:

• Matric/Grade 12 certificate
• Bachelor’s Degree in Digital Marketing, Communications, Marketing and Public Relations or equivalent (NQF Level 7)
• At least 10 years of relevant working experience at a senior or executive level in government marketing and/or communication, or in a large corporate marketing and/or communication environment
• Strong expertise in web content development and social media marketing
• Deep understanding of digital analytics and the ability to translate data into actionable insights
• Experience using analytics tools to communicate outcomes and return on investment
• Willingness to work extended hours and be available on standby when required
• No criminal record (excluding previous convictions relating to political activities in the previous dispensation)
• Must be willing to undergo security vetting

Primary Function

The main purpose of this role is to promote the vision and mission of the City of Johannesburg by creating effective communication and marketing strategies and plans. The successful candidate will oversee the communication, marketing, and events team operations while raising awareness of organisational initiatives and the mayoral priorities.

Key Performance Areas

Your responsibilities will include:

• Developing, guiding, implementing, and driving a Central Communication and Marketing Strategy that responds to the overall organisational strategy and supports communication, marketing, and events activities and programmes
• Ensuring effective financial management, control, and corporate governance throughout your area of accountability
• Creating, enhancing, and promoting a positive image of the organisation
• Taking overall responsibility for all reports generated within the department
• Initiating and guiding the management of communication and marketing-related qualitative and quantitative research, including surveys and polling, to ensure sustainability and growth
• Representing the City of Johannesburg and building sound relationships while promoting stakeholder confidence between the municipality and all internal and external stakeholders
• Setting the context and performance standards, and providing oversight on business processes, quality, policy, and guideline management

Leading Competencies

The ideal candidate should demonstrate:

• Computer literacy, particularly in MS Office applications
• Proficiency in at least two of South Africa’s official languages (reading, writing, and speaking)
• Solid management, human relations, interpersonal, and communication skills
• Strong ability to manage interpersonal relationships with internal and external stakeholders
• Excellent presentation, facilitation, and public speaking skills
• Proactive leadership capability with a high level of responsibility and accountability
• Sound judgment and decision-making abilities
• Highly creative, innovative, and critical thinking skills (both analytical and tactical)
• Project management expertise
• Strategic financial planning and management capabilities
• Performance management skills
• Networking, persuasion, and conflict resolution skills
• Change-capable leadership skills

Core Competencies

You should have knowledge and experience in:

• Media/Public Relations and Communications, Marketing, Digital Communications, and Events Management
• Public Finances and Administration, including knowledge of government policies related to strategic and financial planning, organising, directing, and coordinating local government operations
• Risk management principles and the principles and practices of municipal budget preparation and administration
• Management of Personnel, including leadership techniques, principles, and practices used to delegate, manage, supervise, train, monitor, and evaluate staff work
• Customer Service principles and processes for providing services and meeting quality standards through regular evaluation of customer satisfaction
• Technology trends and practices related to the use of technology in communications, marketing, and events-related activities
• Project Management techniques and tools
• Change Management principles and concepts

How to Apply

To submit your application, please follow these steps:

• Complete the online job application form using the link provided below
• Attach all relevant and updated documents, including certified qualifications/certificates, ID, and CV
• Be prepared to provide proof of original documents during the selection process if required
• Provide a brief description of your work experience relating to this vacancy
• If you belong to professional bodies, provide your membership number and expiry date
• If you are an internal applicant, include your employee number

Online Application Link:
https://share-eu1.hsforms.com/1BEvboJujSVW6wKsraAc18Aew554

Important Notes

• The City of Johannesburg is currently recruiting and will never demand payment for any job placement. All legitimate vacancies are advertised in newspapers and on the official CoJ website.
• The City applies employment equity principles as per National legislation and policy guidelines. Preference will be given to previously disadvantaged groups, including those with disabilities, in accordance with the approved Employment Equity Plan.
• By submitting your application, you consent to the City of Johannesburg using your personal information for recruitment and selection purposes.
• Registering your CV or receiving an acknowledgement does not indicate that your application will be successful or lead to employment.
• The City of Johannesburg shall not be liable for any damage, loss, or liability arising from your use of the job opportunity section of the website.
• The City reserves the right not to make an appointment.

Enquiries

For any questions regarding this position, please contact:
Contact Person: Pelisa Matsepe
Telephone Number: 011 407 6003

Application Deadline

The closing date for applications is Monday, 24 November 2025.

Please note: If you do not receive any notification or response within six weeks of the closing date, please consider your application unsuccessful. By submitting your application, you consent to the following risk checks should you be shortlisted: Credit Record check, CV validation, Employment record verification, Criminal check, and Identity validation.

We wish you all the best with your application.

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