Sales Assistant – Poetry – Cresta Jobs

Duties and Responsibilities:

• Exceed customer expectations by using effective customer selling techniques.
• Follow stock loss controls in the store.
• Meet individual targets consistently.
• Maximize and drive sales by finding opportunities to increase turnover.
• Maintain housekeeping and uphold visual merchandising standards to optimize sales.
• Create an inspiring environment and have fun at work.
• Process all purchases – receive, verify, and handle payments such as cash, cards, vouchers, coupons, and other acceptable methods.
• Ensure all outgoing stock, items, or scripts are scanned and paid for.
• Process all loyalty cards, including those from partner programs.
• Build professional relationships with customers and provide friendly, helpful, and courteous assistance and advice.
• Report customer compliments and complaints to management.
• Handle all customer stock queries and resolve them effectively.

Behavioural Requirements:

• Honesty when dealing with cash and finances.
• Building and maintaining relationships.
• Innovation and change management.
• Thinking adaptably.
• Taking ownership.
• Problem solving.
• Trustworthy and honest.
• Good time management.
• Exceptional customer service.

Minimum Requirements:

Essential:

• Matric or equivalent qualification.
• Up to 6 months of retail experience.

Special Conditions of Employment:

• Clear credit and criminal record.
• Willing and able to work retail hours.
• South African citizen.

Advantageous:

• 1 year of work experience in retail.
• Proficiency in Microsoft applications and computer skills.
• Ability to communicate effectively.
• Knowledge of current clothing trends and outdoor lifestyle (depending on the brand).
• Willing and able to work retail hours.