Assistant Team Manager: Liabilities Jobs

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  • Full Time
  • Pretoria, South Africa

King Price Insurance

Finally, a car insurance company that is on your side! At King Price Insurance, you get the same comprehensive insurance cover as everywhere else… just at a super cheap price. And it comes with royal service too. Yes, King Price is set to disrupt the insurance industry in a big way. The reason why we are doing it is simple. We were just as frustrated as you are with the current options.

Assistant Team Manager: Liabilities

  • Job Type: Full Time
  • Qualification: Matric
  • Experience: 6 years
  • Location: Gauteng
  • City: Pretoria
  • Job Field: Insurance

Purpose of the Position:

Assisting the liabilities team manager to ensure continued improvement of customer service.

Responsibilities:

  • Attending to allocation of new claims
  • Assisting with liability payments and authorisation thereof
  • Updating daily payment stats and data
  • Attend to payment escalation responses
  • Assist with complaints
  • Assist with escalation mails
  • Ad hoc assistance with authorising and finalising claims
  • Assisting team manager with team to achieve targets by working proactively with the team
  • Dealing with client queries and complaints professionally and in line with company values
  • Assist team manager with escalations to manage relationship with other insurers
  • Providing weekly feedback to legal managers
  • Assisting with coaching and training of staff
  • Handling and monitoring performance-related issues as well as disciplinary matters

Requirements:

  • Matric (essential)
  • Minimum 6 years’ experience in short term insurance claims or legal
  • Liabilities experience
  • Management experience (advantageous)
  • Strong working knowledge of Excel

Skills and Attributes:

  • Excellent attention to detail and quality oriented
  • Strong problem-solving, decision-making and objection handling skills
  • Deadline and results driven
  • Ability to cooperate and communicate with all levels of management
  • Strong people skills and client-oriented
  • Excellent communication skills (verbal and written)
  • Team player
  • Show traits of resilience, integrity, ambition and passion
  • Leadership qualities essential
  • Live the King Price values

Method of Application

Interested and qualified candidates should apply through the company’s career portal.

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