General Assistant(External Applications Only) – Hartswater Jobs

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  • Full Time
  • Mthatha, South Africa

Cashbuild

Cashbuild is the largest retailer of building materials and associated products in South Africa. We sell directly to cash-paying customers through our 255 stores (and growing) in South Africa, Namibia, Lesotho, Botswana, Swaziland, Malawi, and Zambia. Cashbuild employs 4,738 people and includes Cashbuild Limited and its operating subsidiaries.

General Assistant (External Applications Only) – Hartswater

  • Job Type: Full Time
  • Qualification: Matric
  • Experience: 1 year
  • Location: Northern Cape
  • Job Field: General

Description

Provide excellent customer service in the store. Handle merchandising of stock, shelf price labeling, and housekeeping in your assigned area.

Requirements

  • Minimum Grade 10 or NQF 3 with 1 year of related work experience, or Grade 12 without related experience.
  • Ability to communicate in English and the main language spoken in the area.
  • Valid South African ID or work permit.
  • Ability to do basic calculations accurately.
  • Willing to work shifts, weekends, and public holidays.
  • Able to work under pressure.

Key Performance Areas

Customer Service

  • Advise and help customers with products and questions.
  • Assist with and solve customer complaints.

Merchandising Standards

  • Keep bulk stock area safe and organized according to the store layout plan.
  • Ensure your area is fully stocked and follows the store layout and planograms.

Housekeeping

  • Keep your area clear of obstacles. Stock should be merchandised right after delivery so customers can move safely without risk or annoyance.
  • Label shelf prices correctly in your area.
  • Complete checklists for canteen, toilets, and showers when on duty.

Safety (OHSA) Requirements

  • Follow safety rules, like using safety gear and ensuring safety for customers and staff in your area.
  • Merchandise stock safely on racks and in bulk areas so people can move around the store without danger.
  • Report any issues to the Store Manager.

Manage Stock Loss

  • Report damaged stock in your area to the Store Manager.

Values

Integrity

  • Follow accepted standards in your work.
  • Keep promises and set realistic expectations.
  • Be sincere and handle sensitive information with care.
  • Know your values and speak up if boundaries are crossed.

Accuracy

  • Handle detailed information carefully and pay attention to details.
  • Work in an organized way and ensure tasks are done accurately from start to finish.
  • Avoid mistakes by checking your work.

Client Focus

  • Identify and respond to customers’ needs actively.
  • Treat customers in a friendly way and show interest in their problems.
  • Make customers feel welcome and approach their questions with a positive attitude.

Personal Development

  • Know your strengths and weaknesses, and work on improving yourself.
  • Focus on learning new things or gaining deeper knowledge.
  • Take part in training programs and seek experience opportunities.
  • Ask for feedback to improve.

Method of Application

Interested and qualified candidates should apply through the company’s career portal.

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