Spitz – Store Admin Manager – Pavilion, Westville Jobs

Your Role

As a Store Admin Manager, you will maintain operational excellence by controlling cash, stock, and administration accurately. You will follow all company policies and support the Store Manager and retail team.

Reporting to: Store Manager

Key Areas of Impact

Retail Administration & Compliance

• Follow policies and procedures as per admin guidelines.
• Complete daily, weekly, and monthly admin checks accurately.
• Log and follow up on issues like stock discrepancies, maintenance, and cash variances.
• Manage banking, prepare cash for collection, and investigate variances.
• Process manual transactions when needed.

Stock Control & Inventory Accuracy

• Train staff on stock management best practices.
• Execute daily stock processes to prevent losses.
• Investigate and resolve stock variances.
• Oversee weekly and quarterly stock counts.
• Conduct weekly shoe pairing and manage write-offs.

Leadership & Store Operations Support

• Act as Store Manager when required to keep operations smooth.
• Maintain high customer service standards and build customer relationships.
• Ensure proper staffing and planning.
• Enforce store policies and handle discipline if needed.
• Build a team culture of collaboration and excellence.

Customer Service Excellence

• Promote a customer-first approach in the store.
• Strengthen relationships with internal and external customers.
• Provide ongoing coaching and training for better service.
• Lead by example with exceptional service and professionalism.

What It Takes to Succeed

Experience

• 4+ years in retail (Fashion & Footwear preferred)
• At least 1 year in administration management
• Strong numerical skills and attention to detail

Qualifications & Certifications

• Matric / Grade 12 (essential)
• Tertiary Retail Qualification (advantageous)

Additional Requirements

• Expertise in stock and cash management
• Strong discipline in retail admin and processes
• Ability to meet deadlines and handle multiple priorities
• Good skills in building relationships with staff and customers
• Team player who works well in a fast-paced, structured environment

Method of Application

Interested and qualified candidates should apply through the company’s careers portal.

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