Casual Frontshop Assistant – Springfield Jobs

The Local Choice Pharmacy is looking for a Casual Frontshop Assistant to provide proper merchandising in line with company policies and procedures. This role involves maintaining high merchandising standards to support store operations.

Essential Requirements

• Grade 12 / Matric
• 0 – 6 months of retail work experience

Advantageous Requirements

• 1 year of work experience in retail

Key Responsibilities

• Restock merchandise as needed to maximize sales.
• Store and pack delivered stock or stock from the storeroom in the correct places right away.
• Check shelves to ensure stock is fresh and follow the first-in, first-out (FIFO) principle.
• Keep full ranges of products on shelves at all times.
• Rotate stock regularly and follow stock control procedures.
• Keep the storeroom organized, neat, and tidy.
• Report low stock, out-of-stock items, damaged stock, and expired stock to management.
• Rotate stock on a first-in, first-out basis continuously.
• Help with cycle counts and general stocktaking.
• Flatten boxes after unpacking and take them to the designated area for security check.
• Report damaged and expired stock to management immediately.
• Follow merchandising policy and procedure standards.
• Stick to operating standards, store layout, and merchandising layouts.
• Present front shop shelves and products neatly and visibly at all times.
• Ensure labels and pricing are correct.
• Report price issues to management.
• Stay informed about new products and keep product knowledge current.
• Manage restocking of merchandise and supplies to support sales.
• Build, face up, stock, and maintain merchandising displays according to procedures.
• Keep the store and displays in good daily condition, and take responsibility for assigned stock in the storeroom and on the shop floor.
• Assist with loading and off-loading stock when required.
• Mark items without barcodes clearly.
• Be ready to help with back shopping if needed.
• Handle all merchandise carefully to avoid losses.
• Offer friendly, helpful, and courteous service and advice to customers.
• Follow up on all customer queries about out-of-stock items.
• Resolve customer stock queries quickly.
• Wear the correct uniform and name badge at all times.
• Help train new and existing team members.
• Report any bad or suspicious behavior from staff or customers to management.
• Maintain housekeeping to company standards and keep your workstation clean and tidy.
• Follow company policies and standard operating procedures.
• Adhere to health and safety rules and regulations.
• Follow uniform and personal appearance policies.

Competencies

Essential

• Trustworthy and honest with strong client service skills.
• Good interpersonal relations, awareness, thoroughness, organization, sensitivity, cooperation, and customer orientation.
• Provide constant feedback to store manager and field service advisors.
• Interact well with management and customers.
• Strong time management, self-discipline, appearance, and ability to lead by example.
• Creative thinking, ethics, even temperament, initiative, personal credibility, results-oriented, accountability, attention to detail, workmanship, learning ability, need to achieve, integrity, insight, energy, focus on quality, and good conduct.
• Target and deadline driven.
• Proficient in English: reading, writing, speaking, and understanding.
• Good writing skills, oral communication, listening, and document use.

Advantageous

• Knowledge of merchandising standards and the FMCG industry.
• Experience working with planograms and category knowledge.
• A second additional language.

Special Conditions of Employment

• Driver’s license or reliable transport.
• South African citizen or valid work permit.
• Clear credit and criminal records.

Remuneration and Benefits

• Market-related salary.

Closing Date: 19 November 2025

Interested and qualified candidates should apply through the company’s application process.