Frontshop Assistant – Palm Court Jobs

Job Description

• The Dis-Chem Palm Court store in Roodepoort requires a Frontshop Assistant to maintain high merchandising standards and support customer service at the point of sale, following Dis-Chem’s policies and procedures.

Essential Qualifications and Experience:

• Grade 12 / Matric
• 0 – 6 months retail work experience

Advantageous:

• 1 year work experience within retail

Key Responsibilities:

• Restock merchandise appropriately to ensure maximum sales.
• Store and pack delivered stock or stock from the storeroom in the correct space immediately.
• Maintain shelf stock to avoid sell-by dates and apply the FIFO (first in, first out) principle.
• Ensure full ranges of products are always on the shelves.
• Rotate stock regularly and follow Dis-Chem’s stock control procedures.
• Keep the storeroom organized, neat, and tidy.
• Report low stock levels, out-of-stock items, damaged stock, and expired stock to management.
• Rotate stock on a first-in, first-out basis continuously.
• Assist with cycle counts and general stocktaking.
• Flatten boxes after unpacking stock and take them to the designated area for security check.
• Identify and report damaged and expired stock to management immediately.
• Uphold Dis-Chem’s merchandising policy and procedure standards.
• Follow Dis-Chem’s operating standards, store layout, and merchandising layouts.
• Present front shop shelves and products neatly and visibly at all times.
• Ensure labels and pricing are correct at all times.
• Report all price discrepancies to management.
• Stay aware of new products and keep product knowledge up to date.
• Manage restocking of merchandise and supplies to ensure maximum sales.
• Build, face up, stock, and maintain merchandising displays according to Dis-Chem procedures.
• Maintain the daily physical upkeep of the store and merchandise displays, and take responsibility for designated stock in the storeroom and on the shop floor.
• Assist with loading and off-loading stock when needed.
• Clearly mark items without barcodes.
• Be available to assist with back shopping when needed.
• Handle all merchandise carefully to prevent losses.
• Provide friendly, helpful, and courteous assistance and advice to all customers.
• Follow up on all out-of-stock queries from customers.
• Resolve all customer stock queries within a reasonable time.
• Wear the correct uniform and name badge at all times.
• Assist with training new and current team members.
• Report bad or suspicious behavior from staff and customers to management.
• Maintain housekeeping according to Dis-Chem standards. Keep your workstation clean and tidy.
• Adhere to Dis-Chem’s policies and standard operating procedures.
• Follow health and safety rules and regulations.
• Comply with Dis-Chem’s uniform and personal appearance policy.

Essential Competencies:

• Trustworthy and honest. Strong customer service skills.
• Good interpersonal relations, awareness, thoroughness, organization, sensitivity, identification with management, cooperation, and customer orientation.
• Provide constant feedback to store manager and field service advisors.
• Effective interaction with management and customers.
• Good time management, self-discipline, professional appearance. Lead by example. Creative thinking, ethics, even temperament, initiative, personal credibility, results-oriented, accountability, attention to detail, workmanship, learning ability, need to achieve, integrity, insight, energy, focus on quality, and conduct.
• Target and deadline driven.
• English proficiency: read, write, speak, and understand. Strong writing skills, oral communication, listening, and document use.

Advantageous Competencies:

• Knowledge of merchandising standards and the FMCG industry. Experience working with planograms and category knowledge.
• Second additional language.

Special Conditions of Employment:

• Driver’s license or reliable transport.
• South African citizen or valid work permit.
• Clear credit and criminal records.

Remuneration and Benefits:

• Market-related salary.

Closing Date: 05 November 2025