To apply for any of these positions, click on the application link provided at the end of each job description. We wish you all the best with your applications.

Consultant: Offer Management (x2)

Division: Claims

Reference Number: 6277

Location: Durban, KwaZulu-Natal, South Africa

Employment Type: Fixed Term Contract (18 months)

Disability (EE Targeted Role): No

T.A.S.K Grade: 11

Salary: R501,775.00 per annum

Closing Date: 11 November 2025

The Road Accident Fund (RAF) is dedicated to providing timely and fair support to people affected by motor vehicle accidents. We offer appropriate social benefits to help those who qualify achieve financial relief and recovery.

Purpose of the Job: As a Consultant: Offer Management, you will ensure the quality of offers made to claimants, consult on these offers, and handle communications and payments for accepted ones.

Key Performance Areas

Offer Management

Check the type of offer to ensure it is correct and of high quality.
Spot and fix any issues in the offer by working with the person who created it.
Give advice to your manager and team leader on settlement offers.
Share the approved offer with the relevant parties.
Request payments for accepted offers.

Exception Handling

Review the reasons for rejecting an offer.
Adjust the original offer as needed and communicate the changes.
Pause the claim until any disputes are settled.

Quality Assurance

Make sure legal costing processes meet the highest standards.
Keep unusual occurrence procedures in place and effective.

Administrative Support

Record and upload offers into the system.
Handle and reply to all correspondence.
Create documents, briefing papers, reports, and presentations.
Help with typing and editing briefs, technical papers, letters, and memos.

Reporting

Track progress and report on goals and targets.
Highlight any new risks that arise.
Prepare special reports on ways to improve processes.

Stakeholder Management

Build and keep good relationships with all stakeholders.
Follow up and update stakeholders on query status.
Answer queries within the set time limits.

Qualifications and Experience

Bachelor’s Degree or Advanced Diploma in Health Sciences or a Law-related field.
At least 3 years of relevant experience in an insurance environment.

Behavioural Competencies

Planning, organising, and coordinating.
Personal mastery and self-development.
Good judgement and decision-making.
Strong ethics and values.
Focus on client service.

Technical Competencies

Knowledge of post-claim management and settlements.
Skills in reviewing medical bills.
Experience in medical case management.
Ability to identify, solve complex problems, and make decisions.
Understanding of customer value.
Solid financial management skills.
Strong analytical abilities.
Familiarity with Motor Vehicle Accident laws.
Knowledge of the Public Finance Management Act (PFMA).
Understanding of budgeting, sales, business development, and strategic planning.

The Road Accident Fund supports employment equity principles, and preference will be given to people with disabilities.

If you do not hear from us within six weeks of the closing date, please consider your application unsuccessful.

All prospective employees will undergo security vetting.

If you have foreign qualifications, it is your responsibility to have them evaluated by the South African Qualifications Authority (SAQA) and provide proof of this evaluation.

Click here to apply

Consultant: Legal Costs (x2)

Division: Claims

Reference Number: 6275

Location: Durban, KwaZulu-Natal, South Africa

Employment Type: Fixed Term Contract (18 months)

Disability (EE Targeted Role): No

T.A.S.K Grade: 11

Salary: R501,775.00 per annum

Closing Date: 11 November 2025

Purpose of the Job: As a Consultant: Legal Costs, you will work with legal and medical experts to better understand claims and their related costs.

Key Performance Areas

Legal Cost Management

Stay informed about all new claims coming in.
Read and understand the details of each claim.
Check claims for any signs of fraud or inconsistencies.
Decide if a claim needs a lawyer’s help.
Calculate the fair fees for lawyers on each case.
Ensure all payments to lawyers are reasonable and fair.
Talk to service providers to find ways the organisation can reduce legal costs.

Quality Assurance

Make sure legal costing processes meet the highest standards.
Keep unusual occurrence procedures in place and effective.

Administrative Support

Handle and reply to all correspondence.
Create documents, briefing papers, reports, and presentations.
Help with typing and editing briefs, technical papers, letters, and memos.

Reporting

Track progress and report on goals and targets.
Highlight any new risks that arise.
Prepare special reports on ways to improve processes.

Stakeholder Management

Build and keep good relationships with all stakeholders.
Follow up and update stakeholders on query status.
Answer queries within the set time limits.

Qualifications and Experience

Bachelor’s Degree or Advanced Diploma in a relevant field.
At least 3 years of relevant experience in insurance, legal, or accounting environments.

Behavioural Competencies

Planning, organising, and coordinating.
Personal mastery and self-development.
Good judgement and decision-making.
Strong ethics and values.
Focus on client service.

Technical Competencies

Knowledge of legal costs.
Understanding of post-claim management and settlements.
Skills in reviewing medical bills.
Experience in medical case management.
Ability to identify, solve complex problems, and make decisions.
Understanding of customer value.
Solid financial management skills.
Strong analytical abilities.
Familiarity with Motor Vehicle Accident laws.
Knowledge of the Public Finance Management Act (PFMA).

The Road Accident Fund supports employment equity principles, and preference will be given to people with disabilities.

If you do not hear from us within six weeks of the closing date, please consider your application unsuccessful.

All prospective employees will undergo security vetting.

If you have foreign qualifications, it is your responsibility to have them evaluated by the South African Qualifications Authority (SAQA) and provide proof of this evaluation.

Click here to apply

Senior Officer: HC Business Partner

Division: Corporate Support

Reference Number: 6315

Location: Johannesburg, Gauteng, South Africa

Employment Type: Permanent

Disability (EE Targeted Role): No

T.A.S.K Grade: 13

Salary: R668,708.00 per annum

Closing Date: 11 November 2025

Purpose of the Job: As a Senior Officer: Human Capital Business Partner, you will handle all Human Capital functions to improve the employee experience at the RAF.

Key Performance Areas

Human Capital Practices and Compliance

Ensure consistent use of Human Capital strategies, plans, frameworks, policies, and procedures.
Stay updated on industry trends, best practices, and labour laws.
Keep track of changes in Human Capital laws for compliance.

Employee Wellness Services

Help the Manager: Human Capital Business Partner with health and wellness issues.
Put in place processes to support positive results from employee health programmes.
Promote and communicate RAF wellness programmes.

Human Capital Administration

Manage full-cycle recruitment for the fund.
Handle the complete termination process for leaving employees.
Update transfers and promotions on the SAP system.
Guide on leave management.
Support Human Capital activities during onboarding and offboarding.
Investigate personnel matters as needed.
Explain conditions of service, pension fund, and medical aid rules.

Employee Relations

Oversee disciplinary and grievance procedures for fairness and compliance.
Help resolve labour issues and handle grievances properly.
Provide advice on labour laws like LRA, BCEA, and EEA.

Learning and Development

Handle all training and development needs in processing centres.
Conduct skills audits and implement Workplace Skills Plans to address gaps.
Keep training records safe and organised.
Monitor training schedules for processing centres.
Process bursary applications and track results from recipients.

Organisational Effectiveness

Implement organisational effectiveness activities, including structures in processing centres.
Support job profiles and evaluations.
Help with performance contracting and reviews.
Provide admin support for the performance management system.

Reporting

Help prepare and submit required reports.
Develop reporting systems for management and performance.
Provide regular updates and submissions for decisions.

Stakeholder Management

Build positive relationships with key stakeholders.
Handle inquiries from internal and external parties.
Manage vendor relationships and ensure timely payments.

Qualifications

Bachelor’s Degree or Advanced Diploma in Human Resource Management or Industrial Psychology.

Experience

At least 4 years in Human Resource Management, including 1 year at supervisory level.

Behavioural Competencies

Planning, organising, and coordinating.
Personal mastery.
Judgement and decision-making.
Ethics and values.
Client service orientation.

Technical Competencies

Understanding of Human Capital operations.
Knowledge of Human Capital systems and databases.
Performance management skills.
End-to-end Human Capital knowledge.
Recruitment and talent sourcing.
Employee relations.
Learning and development.

Road Accident Fund Values: Integrity, Compassion, Accountability, Respect, Excellence, Empathy.

Note: RAF offers Total Employment Cost packages with no extra employer contributions. Successful candidates must structure their packages to suit their needs.

The Road Accident Fund supports employment equity principles, and preference will be given to people with disabilities.

If you do not hear from us within six weeks of the closing date, please consider your application unsuccessful.

All prospective employees will undergo security vetting.

If you have foreign qualifications, it is your responsibility to have them evaluated by the South African Qualifications Authority (SAQA) and provide proof of this evaluation.

Click here to apply

Paralegal – Bloemfontein

Division: Governance

Reference Number: 5068

Location: Bloemfontein, Free State, South Africa

Employment Type: Permanent

Disability (EE Targeted Role): No

T.A.S.K Grade: 10

Salary: R434,656.00 per annum

Closing Date: 4 November 2025

Purpose of the Job: As a Paralegal (High Court), you will provide general management, administrative, and technical legal support to attorneys.

Key Performance Areas

General Management and Support to Attorneys

Assist with legal research for attorneys.
Help search and check public records.
Support in interviewing clients and witnesses.
Collect, retrieve, and analyse information for litigation cases.
Help prepare for trials.
Analyse and research for reporting.

Document Management

Assist in preparing legal documents and arguments.
Summarise depositions and other documents.
Prepare briefs, pleadings, and draft discovery documents.
Manage and organise cases.
Update file registers.

Reporting

Help prepare and submit required reports.
Develop reporting systems for management and performance.
Provide regular updates and submissions.

Stakeholder Management

Build positive relationships with key stakeholders.
Handle inquiries from internal and external parties.
Manage vendor relationships and ensure timely payments.

Qualifications and Experience

Bachelor’s Degree in Law or equivalent.
At least 3 years of experience in a legal environment.

Technical and Behavioural Competencies Required

Planning, organisation, and coordinating.
Personal mastery.
Judgement and decision-making.
Ethics and values.
Client service orientation.
Knowledge of legislation and regulations.
Ethics and compliance.
PFMA knowledge.
Drafting skills.
Monitoring and evaluation.
Policy and standards.
Governance.
Claims litigation.
MVA law and legislation.
Negotiation.
Conflict resolution.
Problem-solving and analysis.
Mediation.

Note: RAF offers Total Employment Cost packages with no extra employer contributions. Successful candidates must structure their packages to suit their needs.

The Road Accident Fund supports employment equity principles, and preference will be given to people with disabilities.

If you do not hear from us within six weeks of the closing date, please consider your application unsuccessful.

All prospective employees will undergo security vetting.

If you have foreign qualifications, it is your responsibility to have them evaluated by the South African Qualifications Authority (SAQA) and provide proof of this evaluation.

Click here to apply

Senior Officer: Forensics Investigation (x2 – Pretoria)

Division: Governance

Reference Number: 6298

Location: Menlo Park, Gauteng, South Africa

Employment Type: Permanent

Disability (EE Targeted Role): No

T.A.S.K Grade: 12

Salary: R579,259.00 per annum

Closing Date: 4 November 2025

Purpose of the Job: As a Senior Officer: Forensics Investigation, you will investigate irregular business activities, including misconduct by RAF employees and crimes against the RAF.

Key Performance Areas

Conducting Investigations

Plan and carry out investigations assigned by your supervisor or management.
Build partnerships with prosecutors, law enforcement, and internal stakeholders.
Prepare monthly or weekly reports for the manager.
Interview claimants and witnesses inside and outside the organisation.
Gather statements and documentary evidence.
Keep all information and records confidential.
Work with regulatory bodies like HPCSA, SASSA, PRASA, and SA Nursing Council.
Spot process weaknesses that could lead to abuse and report them.
Investigate irregularities to support prosecutions.
Maintain good relations with assessors.
Open and register criminal cases with SAPS or Hawks and keep records.
Prepare cases for prosecutors or initiators and give evidence in court or hearings.
Assist law enforcement with investigations as needed.
Support other RAF departments on civil liabilities related to investigations.
Meet targets set by forensic management and follow standards.
Update tracking spreadsheets for record-keeping and analysis.
Investigate Tip-Offs Anonymous reports and provide timely feedback.
Give regular updates to complainants.
Participate in fraud awareness campaigns.
Manage cases and records, like case books and vehicle registers.
Prepare files for inspections.
Build and maintain informer networks.
Implement RAF fraud prevention strategies.
Join forensic projects.
Report investigation outcomes to RAF management and SAPS, with recommendations.

Stakeholder Relations Management

Work with NPA and other external stakeholders.
Build strategic alliances with law enforcement and others.
Maintain good relations with staff, claimants, lawyers, government, and SAPS.
Build proactive relationships with key stakeholders.
Handle inquiries from internal and external parties.
Manage vendor relationships and ensure timely payments.

Reporting

Help prepare and submit required reports.
Develop reporting systems.
Provide regular updates and submissions.

Qualifications and Experience

Bachelor’s Degree or Advanced Diploma in Law or Policing-related field.
Certification in Forensic Investigation and Criminal Justice is advantageous.
Valid driver’s licence (Category B or above).
At least 4 years in fraud or MVA claims investigation.

Behavioural and Technical Competencies

Planning, organising, and coordinating.
Personal mastery.
Judgement and decision-making.
Ethics and values.
Client service orientation.
Technical investigation skills.
Experience preparing court cases.
Understanding of Criminal Procedure Act and law of evidence.
Knowledge of crime investigation and criminal justice system.

The Road Accident Fund supports employment equity principles, and preference will be given to people with disabilities.

If you do not hear from us within six weeks of the closing date, please consider your application unsuccessful.

All prospective employees will undergo security vetting.

If you have foreign qualifications, it is your responsibility to have them evaluated by the South African Qualifications Authority (SAQA) and provide proof of this evaluation.

Click here to apply

Specialist: Forensics

Division: Governance

Reference Number: 6296

Location: Cape Town, Western Cape, South Africa

Employment Type: Permanent

Disability (EE Targeted Role): No

T.A.S.K Grade: 15

Salary: R891,176.00 per annum

Closing Date: 4 November 2025

Purpose of the Job: As a Specialist: Forensics, you will provide expertise in fraud investigations and forensics to reduce corruption and fraud incidents at the RAF.

Key Performance Areas

Policy Review and Implementation

Help develop and implement departmental policies, procedures, and processes.
Stay updated on strategies for executing policies effectively.

Forensic Investigation

Plan and coordinate investigations assigned by management.
Build partnerships with prosecutors and law enforcement.
Spot process weaknesses and report them.
Investigate irregularities for prosecutions.
Maintain relations with law enforcement and private investigators.
Analyse reports and prepare affidavits for criminal charges.
Open criminal cases with Police or Hawks and keep records.
Give evidence in courts and hearings.
Support other departments on investigations.
Meet targets and follow standards.
Analyse tout spreadsheets.
Implement forensic awareness initiatives.
Investigate Tip-Offs and provide feedback.
Participate in fraud campaigns.
Manage cases and records.
Implement fraud prevention strategies.

Fraud Prevention and Investigation

Implement anti-fraud initiatives to build ethical culture.
Promote proactive fraud prevention.
Assist external fraud investigations.
Provide investigated cases to Claims department.
Develop systems to detect fraud in claims lifecycle.
Find ways to innovate fraud investigations.

Reporting

Prepare monthly activity reports.
Submit regular reports for updates and decisions.
Prepare proposals, briefings, and presentations.
Draw regional reports for the manager.

Stakeholder Management

Communicate with all stakeholder levels.
Engage proactively with key stakeholders.
Provide feedback on referred investigations.

Qualifications

Bachelor’s Degree or Advanced Diploma in Law, Accounting, Auditing, Forensic Investigations, or related.

Experience

5-7 years in Fraud Investigation environments.

Behavioural Competencies

Resilience.
Communication.
Working with people.
Networking and alliances.
Planning, organising, and coordinating.
Employee engagement.
Personal mastery.
Judgement and decision-making.
Ethics and values.
Client service orientation.

Managerial Competencies

Change management.
Conflict management.
Critical and innovative thinking.
Facilitation and presentation skills.
Policy development.
Risk management.
Programme/project management.
Service delivery innovation.
Stakeholder relations.
Reporting.

Technical Competencies

Forensics expertise.
Technical aptitude.
Attention to detail.
Understanding of law and criminal investigation.
Fraud awareness.
Valid South African driver’s licence.

Road Accident Fund Values: Integrity, Compassion, Accountability, Respect, Excellence, Empathy.

Note: RAF offers Total Employment Cost packages with no extra employer contributions. Successful candidates must structure their packages to suit their needs.

The Road Accident Fund supports employment equity principles, and preference will be given to people with disabilities.

If you do not hear from us within six weeks of the closing date, please consider your application unsuccessful.

All prospective employees will undergo security vetting.

If you have foreign qualifications, it is your responsibility to have them evaluated by the South African Qualifications Authority (SAQA) and provide proof of this evaluation.

Click here to apply

Manager: Forensics Investigation

Division: Governance

Reference Number: 6299

Location: Cape Town, Western Cape, South Africa

Employment Type: Permanent

Disability (EE Targeted Role): No

T.A.S.K Grade: 16

Salary: R1,028,791.00 per annum

Closing Date: 4 November 2025

Purpose of the Job: As a Manager: Forensics Investigation, you will lead forensic investigations into fraud, medical fraud, corruption, bribery, collusion, or cybercrime against the RAF. You will also advise on internal control improvements.

Key Performance Areas

Policy Review and Implementation

Help develop departmental policies, anti-fraud strategies, response plans, operational plans, and SOPs.
Stay updated on policy execution strategies.
Ensure team understands investigation laws and RAF policies.
Follow industry regulations and make changes as needed.

Forensic Investigation into Fraud and Related Crimes

Assess matters for possible fraud.
Use knowledge of RAF claims like medical expenses, loss of income, etc., to investigate.
Identify related files or persons for investigation.
Allocate cases per guidelines.
Manage planning and coordination of investigations.
Apply approved methodology.
Lead complex and simple investigations on fraud types.
Track investigation progress.
Comply with laws and policies.
Calculate financial losses.
Report control failures to management.
Gather documentary evidence.
Update case status per policy.
Provide litigation support and assist law enforcement.
Maintain chain of custody.
Report criminal cases and follow up.
Follow up on regulatory referrals and court cases.

Project Investigations

Manage admin, planning, and execution of fraud assignments.
Approve resources, budget, vehicles, and team needs.
Conduct cost analysis.
Plan and monitor team activities and outputs.

Administration

Allocate files.
Conduct quarterly inspections.
Monitor time sheets.
Maintain case register and system.
Manage pool vehicles and logbooks.
Address audit findings and improve controls.

Reporting

Provide monthly performance reports.
Give feedback on investigation outcomes.
Compile submissions and memos.
Review reports for standards.
Develop reporting systems.
Prepare proposals and presentations.

Stakeholder Management

Build partnerships with business managers.
Provide technical support to the team.
Communicate FID mandate to stakeholders.
Recommend corrective actions to prevent future fraud.
Communicate at all levels.
Represent RAF externally.

People Management

Source, develop, and retain high-performance teams.
Manage recruitment per equity targets.
Ensure staff meet objectives.
Implement people processes for conflict resolution.
Allocate, motivate, and evaluate subordinates.

Qualifications

Bachelor’s Degree or Advanced Diploma in Commerce (Accounting, Internal Audit, etc.), Forensic Science, or LLB.
Postgraduate in related fields advantageous.
Certified Fraud Examiner (CFE) or ICFP advantageous.

Experience

6-8 years in forensic investigation of white-collar crimes, including 2 years management.

Behavioural Competencies

Resilience.
Communication.
Working with people.
Networking.
Planning and coordinating.
Employee engagement.
Personal mastery.
Judgement.
Ethics.
Client orientation.

Managerial Competencies

Change management.
Coaching and mentoring.
Conflict management.
Critical thinking.
Direction setting.
Facilitation skills.
People management.
Policy formulation.
Risk management.
Project management.
Service innovation.
Stakeholder relations.
Reporting.

Technical Competencies

Understanding of Criminal Procedure Act and evidence law.
Experience with law enforcement.
Litigation support experience.
Investigation management.
Problem analysis.
Computer literacy.
Statistical analysis.
Case management skills.

Road Accident Fund Values: Integrity, Compassion, Accountability, Respect, Excellence.

The Road Accident Fund supports employment equity principles, and preference will be given to people with disabilities.

If you do not hear from us within six weeks of the closing date, please consider your application unsuccessful.

All prospective employees will undergo security vetting.

If you have foreign qualifications, it is your responsibility to have them evaluated by the South African Qualifications Authority (SAQA) and provide proof of this evaluation.

Click here to apply

Administrative Assistant (x5)

Division: Claims

Reference Number: 6273

Location: Durban, KwaZulu-Natal, South Africa

Employment Type: Fixed Term Contract (18 months)

Disability (EE Targeted Role): No

T.A.S.K Grade: 06

Salary: R244,732.00 per annum

Closing Date: 4 November 2025

Purpose of the Job: As an Administrative Assistant, you will provide day-to-day administrative support to your department.

Key Performance Areas

Compliance Administration

Keep written records of department activities up to date.
Ensure all work follows policies and standards.
Stay informed on internal standards and goals for good controls.

Office Coordination

Follow up on outstanding matters.
Handle and respond to requests within timelines.
Ensure stationery is always available.
Check and verify information and documents for accuracy.
Keep systems and registers updated.
Spot duplicates and report them.
Allocate reference numbers and capture documents.
Allocate tasks to team members.
Draft and send letters to stakeholders.

Meeting Support

Arrange department meetings.
Take and share minutes per governance rules.
Track outstanding matters from meetings.
Follow up on resolutions.
Confirm meetings and manage diaries.
Schedule appointments with stakeholders.

Document and Records Management

Manage records and filing per RAF plan.
Keep filing system updated and working.
Retrieve information as requested.
Ensure document confidentiality and proper delivery.
Acknowledge receipts, allocate numbers, record data, and file.

The Road Accident Fund supports employment equity principles, and preference will be given to people with disabilities.

If you do not hear from us within six weeks of the closing date, please consider your application unsuccessful.

All prospective employees will undergo security vetting.

If you have foreign qualifications, it is your responsibility to have them evaluated by the South African Qualifications Authority (SAQA) and provide proof of this evaluation.

Click here to apply

RAF Attorney: High Court (x14 – FTC Johannesburg)

Division: Governance

Reference Number: 6209

Location: Johannesburg, Gauteng, South Africa

Employment Type: Fixed Term Contract (3 years)

Disability (EE Targeted Role): No

T.A.S.K Grade: 16

Salary: R1,028,791.00 per annum

Closing Date: 28 October 2025

The Road Accident Fund (RAF) provides cover to all road users in South Africa, rehabilitates and compensates accident victims in a timely way, and promotes road safety.

Purpose of the Job: As an RAF Attorney: High Court, you will manage all High Court matters and provide litigation services. You will also handle tax services, including tax bills of costs, in line with South African laws.

Key Performance Areas

Policy Review and Implementation

Help develop and implement departmental policies and processes.
Stay updated on policy execution strategies.

Preparation and Research on Related Litigation Matters

Conduct research for trial preparations.
Consult with departments, representatives, and witnesses for instructions and documents.
Draft pleadings to justify positions in cases.

Mediation Process

Follow all mediation steps per court rules.
Notify Registrar and parties after mediation.
Issue joint minutes within 5 days of completion.

Represent the Road Accident Fund on Third-Party Claims Litigation

Appear in court for allocated matters.
Manage files from start to end, including trial dates.
Handle court, tribunal, mediation, and inquiry appearances.
Coordinate admin for legal compliance.
Approve instructions for expert witnesses.

Settle Non-Litigious Matters Before Trial

Schedule consultations, assess files early, and instruct experts.
Approve assessor and expert appointments.
Recommend settlements.

Provision of Legal Advice to RAF

Advise on legal matters and contracts.
Provide researched opinions on organisational impacts.
Conduct legal research and prepare opinions.

Taxation

Provide full tax services per laws.
Build client relationships for tax consulting.
Plan taxes and review complex returns.

Reporting

Prepare and submit reports for updates and decisions.
Develop reports, policies, and procedures aligned with RAF strategy.
Create reporting systems.
Prepare proposals and presentations.

Stakeholder Management

Manage communication with stakeholders and build relationships.
Handle vendor payments timeliness.
Communicate at all levels.

People Management

Source, develop, and retain teams.
Manage recruitment per equity.
Ensure staff meet objectives.
Implement HR processes for conflicts.
Motivate and evaluate subordinates.

Qualifications

Bachelor’s Degree in Law or equivalent.
Postgraduate in Law or equivalent.
Admitted as Attorney or Advocate of the High Court.
Right of appearance in High Court.

Experience

5-7 years post-admission legal experience, including 2 years in personal injury litigation.

Behavioural Competencies

Resilience.
Communication.
Working with people.
Networking.
Planning and coordinating.
Employee engagement.
Personal mastery.
Judgement.
Ethics.
Client orientation.

Managerial Competencies

Change management.
Coaching.
Conflict management.
Critical thinking.
Direction setting.
Facilitation.
People management.
Policy formulation.
Risk management.
Project management.
Service innovation.
Stakeholder relations.
Reporting.

Technical Competencies

Legislation knowledge.
Ethics and compliance.
Monitoring and evaluation.
Policy and standards.
Governance.
Claims litigation.
MVA laws.
Negotiation.
Conflict resolution.
Problem-solving.
Mediation.

Note: RAF offers Total Employment Cost packages with no extra employer contributions. Successful candidates must structure their packages to suit their needs.

The Road Accident Fund supports employment equity principles, and preference will be given to people with disabilities.

If you do not hear from us within six weeks of the closing date, please consider your application unsuccessful.

All prospective employees will undergo security vetting.

If you have foreign qualifications, it is your responsibility to have them evaluated by the South African Qualifications Authority (SAQA) and provide proof of this evaluation.

Click here to apply

Officer: Claims Investigations (x2)

Division: Claims

Reference Number: 6300

Location: East London, Eastern Cape, South Africa

Employment Type: Permanent

Disability (EE Targeted Role): No

T.A.S.K Grade: 10

Salary: R434,656.00 per annum

Closing Date: 4 November 2025

Purpose of the Job: As an Officer: Claims Investigations, you will provide effective investigative support for claims against the RAF.

Key Performance Areas

Investigation and Assessment of Claims

Trace insured drivers and witnesses for statements and dockets.
Draw sketch plans of accident scenes.
Take clear photos of scenes, people, vehicles, and injuries.
Obtain and verify affidavits from parties.
Identify fraud or corruption and escalate to FID.
Testify in court for fraud cases.
Help ensure witnesses attend court.

Administrative Support

Validate documents like employment and SARS details for quantum investigations.
Verify claimant details via Natis and Cross Check systems.
Check secondary vehicle details.
Quality-check stakeholder documents for claim validity.
Validate loss of earnings.
Provide progress reports per SLAs.

Document and Records Management

Maintain effective filing systems.
Categorise and store files for easy retrieval.
Manage records per RAF filing plan.
Ensure confidentiality and proper delivery.
Retrieve archived files.

Stakeholder Management

Advise parties like claimants and witnesses.
Handle complaint-related assessments.
Maintain internal and external relationships.

Qualifications

NQF 7 (Bachelor’s Degree or Advanced Diploma) in a related field.
Driver’s Licence.
Investigator training advantageous.
Certified Fraud Examiner advantageous.

Experience

At least 3 years in a similar environment.
Merit and quantum investigation experience advantageous.

Technical and Behavioural Competencies

Knowledge of Natis and Cross Check.
Affidavit obtaining skills.
Report writing.
Computer literacy (MS Office, SAP).
Attention to detail.
Administration and document management.
Personal mastery.
Emotional wisdom.
Ethics and governance.
Customer orientation.

Note: RAF offers Total Employment Cost packages with no extra employer contributions. Successful candidates must structure their packages to suit their needs.

The Road Accident Fund supports employment equity principles, and preference will be given to people with disabilities.

If you do not hear from us within six weeks of the closing date, please consider your application unsuccessful.

All prospective employees will undergo security vetting.

If you have foreign qualifications, it is your responsibility to have them evaluated by the South African Qualifications Authority (SAQA) and provide proof of this evaluation.

Click here to apply

Senior Officer: Forensics Investigation (x3)

Division: Governance

Reference Number: 6294

Location: Johannesburg, Gauteng, South Africa

Employment Type: Permanent

Disability (EE Targeted Role): No

T.A.S.K Grade: 12

Salary: R579,259.00 per annum

Closing Date: 4 November 2025

Purpose of the Job: As a Senior Officer: Forensics Investigation, you will investigate irregular business activities, including misconduct by RAF employees and crimes against the RAF.

Key Performance Areas

Conducting Investigations

Plan and conduct assigned investigations.
Maintain partnerships with authorities and stakeholders.
Prepare monthly/weekly reports.
Conduct interviews.
Gather evidence and statements.
Uphold confidentiality.
Interact with regulatory bodies.
Identify process loopholes.
Investigate irregularities for prosecutions.
Maintain relations with assessors.
Register criminal cases.
Prepare and present evidence.
Assist law enforcement.
Support departments.
Meet targets and standards.
Update trackers.
Investigate Tip-Offs.
Provide feedback.
Join campaigns.
Manage records.
Prepare files for inspections.
Build informer networks.
Implement fraud strategies.
Participate in projects.
Report outcomes with recommendations.

Stakeholder Management

Work with NPA and externals.
Build alliances.
Maintain relations.
Proactive relationships.
Handle inquiries.
Manage vendors.

Reporting

Prepare reports.
Develop systems.
Provide updates.

Qualifications

Bachelor’s Degree/Advanced Diploma in Law/Policing.
Forensic certification advantageous.
Valid driver’s licence (Category B+).

Experience

4 years in fraud or MVA investigations.

Behavioural Competencies

Planning and coordinating.
Personal mastery.
Judgement.
Ethics.
Client orientation.

Technical Competencies

Investigation skills.
Court preparation.
Criminal procedure and evidence knowledge.
Crime and justice system knowledge.

Road Accident Fund Values: Integrity, Compassion, Accountability, Respect, Excellence, Empathy.

Note: RAF offers Total Employment Cost packages with no extra employer contributions. Successful candidates must structure their packages to suit their needs.

The Road Accident Fund supports employment equity principles, and preference will be given to people with disabilities.

If you do not hear from us within six weeks of the closing date, please consider your application unsuccessful.

All prospective employees will undergo security vetting.

If you have foreign qualifications, it is your responsibility to have them evaluated by the South African Qualifications Authority (SAQA) and provide proof of this evaluation.

Click here to apply

Specialist: Business Continuity

Division: Governance

Reference Number: 5919

Location: Centurion, Gauteng, South Africa

Employment Type: Permanent

Disability (EE Targeted Role): No

T.A.S.K Grade: 15

Salary: R891,176.00 per annum

Closing Date: 11 November 2025

The Road Accident Fund (RAF) provides cover to all road users in South Africa, rehabilitates and compensates accident victims in a timely way, and promotes road safety.

Purpose of the Job: Reporting to the Senior Manager: Risk Advisory and Business Continuity, you will provide specialised business continuity expertise through strategies, testing plans, and crisis management.

Key Performance Areas

Policy Review and Implementation

Help develop and implement policies and processes.
Stay updated on execution strategies.
Assist with BCM policy, framework, procedures, and guidelines.

BCM Planning and Governance

Assess risks to service delivery and create plans for issues like pandemics, water crises, power outages.
Facilitate annual business impact analysis workshops.
Align BC planning with organisational goals and infrastructure.
Develop and implement BC strategies and solutions.
Coordinate BCM plans and document procedures with stakeholders.
Prepare ICT disaster recovery plan.
Safeguard data operations by identifying failures.
Coordinate tactical crisis responses.
Draft crisis management plan.
Maintain BC best practices and update templates.
Review and update BCM documents annually.
Submit policies and plans for review.
Update annual BCM strategy.
Collaborate on BCM projects.
Plan and conduct BC exercises, debrief, and update plans.
Document test results and enhancements.
Support departments in maintaining BC plans.

Compliance, Monitoring, and Evaluation

Ensure BCM complies with King IV, ISO standards, and best practices.
Analyse SLAs, third-party risks, and develop strategies for suppliers.
Audit contracts and recommend SLA amendments.
Raise BC awareness across the organisation.
Monitor BCM plan implementation.
Drive awareness through training and sessions.
Report on BCM performance.

Dry Run BCM Implementation

Coordinate departmental recovery processes.
Conduct scheduled dry runs.
Prepare and document test scenarios.
Update scenarios and reports.
Report deviations to Senior Manager.
Update policies as needed.
Review and test plans regularly.
Coordinate post-disruption efforts with emergency teams.
Liaise with ICT for aligned recovery.

Risk Management

Report risks to Senior Manager.
Conduct quarterly BCM risk assessments.
Maintain risk register with mitigations.
Monitor and communicate risks.

Reporting

Prepare reports for updates and decisions.
Develop aligned reports and procedures.
Create reporting systems.
Prepare proposals and presentations.

Stakeholder Management

Manage communication with stakeholders.
Build trusting relationships.
Handle vendor payments.
Communicate at all levels.
Represent RAF externally.

Qualifications and Experience

Bachelor’s Degree or Advanced Diploma in Social Sciences, Risk Management, Business Continuity, or Business Information Systems.
Certifications like ISO 22301, CBCI advantageous.
5-7 years in Business Continuity.

Technical and Behavioural Competencies

Resilience.
Communication.
Working with people.
Networking.
Planning and coordinating.
Employee engagement.
Personal mastery.
Judgement.
Client orientation.
Corporate governance knowledge.
Advanced report writing.
Risk assessment.
IT and ethics frameworks.
Stakeholder management.
King IV and BCM standards.

Note: RAF offers Total Employment Cost packages with no extra employer contributions. Successful candidates must structure their packages to suit their needs.

The Road Accident Fund supports employment equity principles, and preference will be given to people with disabilities.

If you do not hear from us within six weeks of the closing date, please consider your application unsuccessful.

All prospective employees will undergo security vetting.

If you have foreign qualifications, it is your responsibility to have them evaluated by the South African Qualifications Authority (SAQA) and provide proof of this evaluation.

Click here to apply

We wish you all the best with your applications.

RAF Vacancies (35 Posts)

Consultant: Offer Management (x2)

Consultant: Legal Costs (x2)

Senior Officer: HC Business Partner

Paralegal – Bloemfontein

Senior Officer: Forensics Investigation (x2 – Pretoria)

Specialist: Forensics

Manager: Forensics Investigation

Administrative Assistant (x5)

RAF Attorney: High Court (x14 – FTC Johannesburg)

Officer: Claims Investigations (x2)

Senior Officer: Forensics Investigation (x3)

Specialist: Business Continuity