Sales Assistant (Contract)- KZN Jobs

Job Description

Birkenstock Springfield is seeking a seasonal sales assistant to join the team.

Company Values:

• We commit to the wellbeing of our team.
• We work with a positive attitude.
• We believe in our team.

Responsibilities:

Customer Service & Sales

• Greet every customer within 30 seconds.
• Provide excellent customer service by following Birkenstock procedures.
• Understand customer needs and use your knowledge to show how products meet them.
• Complete sales and encourage add-on purchases.
• Invite customers to return and become Birkenstock fans.
• Check your daily sales against your personal target every few hours.

Inventory

• Restock footwear, apparel, and accessories from the storeroom each day.
• Reduce shrinkage by keeping the store organized, greeting customers, and following changing room rules.
• Ensure accurate stock entries in the POS system.
• Handle deliveries by checking quantities, invoices, tagging, hanging, pricing products, and recording them in the POS system.
• Process customer orders.

Daily Operations

• Maintain store cleanliness daily, including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counters, and tidying changing rooms.
• Help the manager with opening and closing the store.

Training

• Take responsibility for your own training.
• Work with a buddy at the start to learn from them.
• Attend quarterly training sessions and complete assessments.
• Receive monthly feedback from your manager.
• Schedule monthly meetings with your store manager to review progress using the Birkenstock rookie pack.
• These meetings are key to your eligibility for promotions.

Merchandising

• Observe the store and keep stock presented according to Birkenstock standards.
• Replenish sizes as needed.
• Help the team update windows and mannequins every two weeks.
• Store POS materials safely to prevent damage.

Requirements:

• Grade 12 or equivalent
• At least 6 months of customer service experience
• Knowledge of Birkenstock products is an advantage
• Ability to work flexible shifts

Perks & Benefits

• Work for a fast-growing distributor with exciting brands.
• Comprehensive health benefits
• Quarterly uniform allowance
• Staff discount (50% off for you and your family on all group brands)
• Company performance incentives
• Long-service rewards
• Holistic employee wellness program
• Ongoing employee engagement activities to build a connected culture

Closing Date: 17 November 2025

Method of Application:

Interested and qualified candidates should apply through the company’s application process.