Information Technology Practitioner – 4 posts (5-month Contract) Jobs

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  • Full Time
  • ICT / Computer, South Africa

Eastern Cape Department: Economic Development, Environmental Affairs and Tourism

The Eastern Cape Department of Economic Development, Environmental Affairs and Tourism envisions a province where economic growth and sound environmental management support sustainable development. Our main goal is innovation for sustainable development. We aim to improve organizational performance and promote local economic growth through eco-tourism and investment.

Information Technology Practitioner – 4 Posts (5-Month Contract)

  • Job Type: Contract
  • Qualification: Matric, National Certificate
  • Experience: 1-2 years
  • Location: Eastern Cape
  • Job Field: ICT / Computer

Position: Information Technology Practitioner – 4 posts (5-month Contract)

  • Salary: R325 101 – R382 959 per annum (Level 7)
  • Reference: ECHEALTH/ITP/NMM/S16/30/10/2025
  • Centre: Nelson Mandela Metro District

Requirements:

  • National Senior Certificate plus a National Diploma (NQF Level 6) in Information Technology or Computer Science, recognized by SAQA.
  • 1–2 years of relevant experience in the ICT field.
  • Good technical knowledge and hands-on experience in PC and printer repairs, router setup, and LAN switching.
  • Knowledge of network protocols and Microsoft products, including Active Directory and Microsoft Exchange.
  • Skills in configuring and managing printers and multifunction devices.
  • Experience with desktop and infrastructure environments, such as servers, switches, networks, and cabling.
  • Knowledge of Exchange Server Administration, TCP/IP networking, and 802.11 wireless technologies (an advantage).
  • Strong problem-solving, analytical, and innovative thinking skills.
  • Excellent interpersonal skills and a service-oriented approach, with the ability to work under pressure.
  • A valid driver’s license is required.

Duties:

  • Repair and maintain computer equipment, including servers, PCs, and printers.
  • Install, configure, and support network servers, ICT infrastructure, and software applications.
  • Perform system assessments, prepare technical reports, and suggest improvements.
  • Provide technical and application support for ECDOH transversal systems and software.
  • Coordinate support for office automation services, such as telephone systems, copiers, faxes, and mobile devices.
  • Mentor and guide IT interns to help them grow professionally.
  • Monitor and manage local area network (LAN) performance for optimal connectivity.
  • Offer first-line technical support to users for transversal systems and network applications.
  • Keep and update incident logs using a call-logging system to resolve issues quickly.
  • Provide technical support to district health facilities on National Department of Health systems and applications.
  • Oversee and monitor district ICT projects, including information security like anti-virus and backup solutions.
  • Work with users to understand and meet their IT needs and requests.
  • Maintain an inventory of all desktop, network, and ICT-related equipment.
  • Conduct ICT awareness and training sessions to promote compliance with policies and security standards.

Interested and qualified candidates should apply through the official channels provided by the department.

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