Information Officer – 3 posts (5-Month Contract) Jobs

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  • Full Time
  • ICT / Computer, South Africa

Eastern Cape Department: Economic Development, Environmental Affairs and Tourism

The vision of the Eastern Cape Department of Economic Development, Environmental Affairs and Tourism is a province where economic growth and sound environmental management support sustainable development. The main strategic goal is innovation for sustainable development. The strategic objectives include improving organisational performance and local economic development.

Information Officer – 3 posts (5-Month Contract)

  • Job Type: Contract
  • Qualification: Matric, National Certificate
  • Experience: 1 – 2 years
  • Location: Eastern Cape
  • Job Field: ICT / Computer
  • Information Officer – 3 posts (5-Month Contract)
  • Salary: R325 101 – R382 959 per annum (Level 7)
  • Reference: ECHEALTH/INFOFF/SB/S16/24/10/2025
  • Centre: Amathole District

Requirements:

  • National Senior Certificate plus a National Diploma (NQF Level 6) in Information Management, Public Administration, or a related qualification recognised by SAQA.
  • 1–2 years’ experience in information management or health information systems.

Knowledge of:

  • DHIS software, Tier.Net, and EDR Web.
  • National Health Information Systems in South Africa (NHISSA) and District Health Management Information System (DHMIS) frameworks.
  • Computer literacy, with strong skills in Microsoft Excel, Word, Access, and PowerPoint.
  • Leadership and supervisory skills.
  • A valid driver’s licence is required.

Duties:

  • Compile HAST monthly, quarterly, and DORA reports for all health facilities.
  • Maintain and monitor timely submission of data, compiling data quality indices measuring timeliness, completeness, submission rates, and overall data accuracy.
  • Serve as Provincial Tier Key Implementer and Tier.Net technical support personnel, providing troubleshooting support and liaising with the National Department of Health (NDoH).
  • Provide provincial Health Information EDRWeb support, assisting sites with data capturing challenges and system functionality.
  • Act as Tier.Net and EDR trainer, conducting training sessions for all stakeholders on the use of data systems and reporting tools.
  • Support district and sub-district personnel with data-related issues and ETR technical problems.
  • Manage and analyse HAST programme data, identifying outliers, missing data, and inaccuracies.
  • Assist in facility audit readiness by ensuring proper implementation and adherence to Standard Operating Procedures (SOPs).
  • Provide regular feedback to districts on data analysis, performance, and progress toward set indicators and targets.
  • Monitor Tier.Net progress on a monthly basis at both district and facility levels.
  • Compile pre-submission reports addressing data quality issues identified in district submissions.
  • Communicate with districts and sub-districts regarding training plans and feedback from sessions conducted by the provincial office.
  • Coordinate meetings and training workshops focused on improving data management and reporting efficiency.

Interested and qualified candidates should apply through the official channels provided by the department.

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