Information Officer – 2 posts (5-month contract) Jobs

Information Officer – 2 Posts (5-Month Contract)

Salary: R325 101 – R382 959 per annum (Level 7)

Reference Number: ECHEALTH/INFOFF/NMM/S16/22/10/2025

Location: Nelson Mandela Metro

Requirements

• National Senior Certificate plus a National Diploma (NQF Level 6) in Information Management, Public Administration, or a related qualification approved by SAQA.
• 1–2 years of experience in information management or health information systems.

Knowledge and Skills

• Understanding of DHIS software, Tier.Net, and EDR Web.
• Awareness of the National Health Information Systems in South Africa (NHISSA) and District Health Management Information System (DHMIS) guidelines.
• Good computer skills, especially in Microsoft Excel, Word, Access, and PowerPoint.
• Skills in leadership and supervision.
• A valid driver’s licence.

Duties

• Prepare monthly, quarterly, and DORA data reports on HAST for health facilities.
• Track and ensure timely data submission, and create data quality reports on timeliness, completeness, submission rates, and overall quality.
• Act as a Provincial Tier Key Implementer and provide technical support for Tier.Net, including troubleshooting and working with the National Department of Health (NDoH).
• Offer support for provincial Health Information EDRWeb, helping sites with data entry issues and system use.
• Serve as a trainer for Tier.Net and EDR, running sessions for stakeholders on data systems and reporting.
• Assist district and sub-district staff with data management and ETR technical issues.
• Handle and review HAST programme data, spotting errors, missing information, or outliers, and reporting problems.
• Help prepare facilities for audits by improving adherence to Standard Operating Procedures (SOPs) and data quality standards.
• Give regular updates to districts on data analysis and progress towards goals.
• Check Tier.Net progress every month at district and facility levels.
• Prepare reports before submission to address data quality concerns from districts.
• Communicate with districts and sub-districts about training plans and share feedback from provincial sessions.
• Organise meetings and workshops to enhance data management and reporting.

The Eastern Cape Department of Health seeks dedicated professionals to support health information systems and improve data quality in our communities. Join us in promoting sustainable health services through accurate information management.