To apply for this position, please click on the application link at the end of this post. We wish you all the best with your application.
Job Title: Receptionist
The successful candidate will be responsible for answering telephone calls as well as receiving and directing visitors. This role is essential in ensuring smooth operations at the front desk and providing excellent first impressions to clients, stakeholders, and team members.
Minimum Requirements
Education: Matric/Grade 12 qualification is required. Additionally, a certificate in office administration, customer service, or call centre operations will be advantageous.
Experience: A minimum of 1-2 years of experience in office administration, customer service, and call centre environments is essential. This experience should demonstrate your ability to handle administrative tasks efficiently and interact professionally with diverse individuals.
Skills: Proficiency in Microsoft Office Suite (including Word, Excel, and Outlook) is mandatory. Familiarity with switchboard telecommunication systems is also required to manage incoming calls effectively.
Salary Range
R134,641 – R218,321 per annum (Cost to Employer). This competitive salary reflects the importance of the role in supporting the organization’s daily functions.
HWSETA is an Affirmative Action/Equal Employment Opportunity Employer and reserves the right not to fill any advertised positions. We are committed to promoting diversity and inclusion in our workforce.
If you do not hear from us within four weeks after the closing date, please consider your application unsuccessful. Only shortlisted candidates will be contacted for further steps in the recruitment process.
For more information, please contact: Lybon Mnisi.
Application Deadline: Open until filled.
About HWSETA
Introduction
Skills development is a national priority for South Africa. Meeting the country’s skills needs requires collaboration between public and government entities, educational institutions, training providers, and private organizations.
South Africa’s economy is divided into functional sectors, and each of these sectors is represented by one of 21 Sector Education Training Authorities (SETAs). The Health and Welfare Sector Education and Training Authority (HWSETA) is responsible for education, training, and skills development in the health, social development, and veterinary sectors.
HWSETA aims to achieve the following key objectives within these sectors:
- Develop and implement the Sector Skills Plan.
- Plan, program, and initiate skills development activities.
- Monitor education and training programs.
- Identify workplaces for practical work experience opportunities.
- Support and facilitate the development of the National Skills Development Strategy.
- Disburse levies collected from employers to fund skills initiatives.
- Forge strong links with all stakeholders and relevant bodies.
- Account for the effective and efficient use of public monies in line with the provisions of the Public Finance Management Act.
- Promote the employment of persons with disabilities.
Vision
The creation of a skilled workforce to meet the health and social development needs of all South Africans.
Mission
The Health and Welfare Sector Education and Training Authority (HWSETA) strives to create an integrated approach to developing and providing appropriately skilled health and social development workers. Our goal is to enable them to deliver quality services that meet world-class standards.
Our Credo
In meeting the needs of creating a skilled workforce for the health and social development sectors in South Africa—and for all others who use our services—everything we do must be consistently high quality and within ethical boundaries. This commitment extends to every aspect of bringing our services to the people who need them.
Philosophy
The HWSETA embraces the philosophy of a better life for all through people development. We believe in empowering individuals to reach their full potential and contribute meaningfully to society.
Values
The HWSETA holds the following core values dear:
- Service Excellence: Delivering top-quality support and outcomes.
- Transformation: Driving positive change and inclusivity.
- Transparency: Operating openly and honestly.
- Integrity: Upholding honesty and moral principles.
- Respect: Valuing every individual and their contributions.
- Fairness: Ensuring equitable opportunities for all.
- Accountability: Taking responsibility for our actions and results.
Overview for Learners and Career Seekers
This page provides essential information for learners and those starting their careers in the health and welfare sectors. We’ve created a dedicated career portal to help you make informed decisions about your future. For more details, visit the HW Careers Portal.
Additional resources:
Choosing the Right Subjects
Deciding what subjects to take at the end of Grade 9 is an important life decision. However, it can be challenging to know exactly what you want to do when you finish school. HWSETA encourages exploring options in health, social development, and related fields to build a rewarding career.
Funding Opportunities for Your Studies
Many people want to further their studies but face financial barriers. The government is working to provide greater access to funding for deserving learners who wish to continue their education.
Funds are available to support studies at public TVET colleges and universities. Bursaries target specific fields of study, while loans cover tertiary education costs with low interest rates and no need for guarantees. Importantly, parts of the loan can convert to bursaries based on academic performance, and repayment is linked to your future earnings once employed.
To qualify for an NSFAS loan, you must be a South African citizen enrolled in undergraduate studies at a public institution, with a household income below the specified threshold.