• Full Time
  • Durban, South Africa

Clicks Group

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Clicks Group is a retail-led healthcare company listed on the JSE Limited since 1996. Through leading brands like Clicks, GNC, The Body Shop, and Claire’s, the group operates over 840 stores across southern Africa. Clicks leads the healthcare market with the largest retail pharmacy chain, featuring more than 620 in-store pharmacies.

 

Shop Assistant / Cashier – South Coast & Surrounding Areas

  • Job Type Full Time
  • Qualification Matric
  • Experience
  • Location KwaZulu-Natal
  • Job Field Sales / Marketing / Retail / Business Development

Introduction

To deliver excellent service through efficient customer support, point-of-sale operations, and in-store merchandising that creates a positive experience for customers.

Job Description

Job Objectives:

  • Carry out all point-of-sale tasks quickly and accurately.
  • Scan items correctly and process payments, including clubcard rewards.
  • Handle cash securely at all times.
  • Promote the Clicks clubcard and sign up new members to meet targets.
  • Inform customers about promotions to boost sales and help them save money.
  • Provide top-notch customer service by being friendly, professional, and visible as a brand representative.
  • Perform merchandising and housekeeping tasks to meet store and visual standards.
  • Support the company’s goal to be the top choice for health and beauty by following its values.
  • Stay informed about products, promotions, and events to give accurate information to customers.

Knowledge:

  • Basic math skills
  • Retail or FMCG experience, including merchandising and promotions
  • Understanding of stock management
  • Knowledge of excellent customer service

Skills:

  • Planning and organizing
  • Problem-solving
  • Strong focus on customers
  • Good communication
  • Computer skills
  • Numeracy

Competencies:

Essential:

  • Relating and networking
  • Following instructions and procedures
  • Delivering results and meeting customer expectations

Desirable:

  • Working with people
  • Persuading and influencing
  • Planning and organizing
  • Coping with pressures and setbacks

Minimum Requirements

Experience:

  • Preferred: Experience in a customer-facing role in retail or FMCG operations

Education:

  • Required: Grade 12
  • Preferred: 50% in Maths and English at Grade 12 level

Apply by: 2 November 2025

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Method of Application

Interested and qualified candidates should apply through the Clicks Group careers portal.

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