• Full Time
  • Mahikeng, South Africa

Clicks Group

Clicks Group is a retail-led healthcare company listed on the JSE Limited since 1996. Through leading brands like Clicks, GNC, The Body Shop, and Claire’s, the group operates over 840 stores across southern Africa. Clicks is a leader in the healthcare market, with the largest retail pharmacy chain featuring over 620 in-store pharmacies.

Beauty Assistant – Clicks Jeffrey’s Bay

  • Job Type Full Time
  • Qualification Matric
  • Experience Not specified
  • Location Eastern Cape
  • Job Field Customer Care

Introduction

Are you passionate about beauty products and helping people look and feel their best? Do you enjoy engaging with customers and sharing your knowledge? We have exciting opportunities in Clicks stores for a Beauty Assistant. You will report to the Store Manager and service the entire beauty department.

Job Purpose

To provide excellent service by offering professional advice on beauty and skincare products. Promote and manage merchandise effectively, and maintain general housekeeping to build customer loyalty and increase sales.

Job Objectives

  • Consult with customers, answer questions about products, and recommend the best items and services for their needs.
  • Drive sales in the beauty department through promotions, cross-selling, and up-selling to meet monthly targets.
  • Monitor sales performance, evaluate products, and suggest improvements to boost offerings and sales.
  • Stay updated on beauty products, ranges, trends, promotions, and events to give accurate information to customers.
  • Handle all operational tasks in the beauty department, including stock management, reducing shrinkage, and keeping high standards of housekeeping and administration.
  • Ensure visual merchandising, in-store presentation, and promotional standards are always met in the beauty department.
  • Deliver outstanding customer service by acting as a brand ambassador, being approachable, and providing friendly, professional support.
  • Promote the Clicks clubcard and sign up new members to reach participation goals.
  • Boost profitability and customer loyalty by promoting private label and exclusive products.
  • Make Clicks the top choice for health and beauty by living the company values.

Minimum Requirements

Qualifications and Experience

  • Essential: Grade 12
  • Desirable: Relevant qualification in beauty or skincare
  • Desirable: Experience in beauty, skincare, retail, FMCG, sales, or marketing

Skills, Abilities, and Job-Related Knowledge

  • Understanding of selling principles
  • Retail or FMCG background, with knowledge of merchandising and promotions
  • Understanding of stock management procedures
  • Knowledge of customer service best practices
  • Knowledge of beauty and skincare products
  • Results-driven and target-oriented
  • Strong focus on customers
  • Good communication skills
  • Strong interpersonal skills
  • Engaging and confident

Competencies

  • Persuading and influencing others
  • Relating and networking
  • Delivering results and meeting customer expectations
  • Commercial thinking
  • Following instructions and procedures
  • Working well with people
  • Planning and organizing
  • Coping with pressures and setbacks

Apply by: 30 October 2025

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