Assistant Store Manager (Somerset West) Jobs

Purpose of the Role

We are looking for a dynamic and experienced Assistant Retail Store Manager to lead our team and help our Econofoods store succeed. The right person will have a strong history of meeting sales goals, providing great customer service, and managing store operations well. You should be able to reduce risks and stock losses while keeping the store to high standards to meet business targets.

The Assistant Store Manager will handle all daily operations of the store and guide the team to achieve and surpass business goals.

Key Responsibilities

• Drive sales by ensuring top-notch customer service.
• Maintain high customer service standards at all times.
• Keep the store looking excellent by following company merchandising rules, promoting stock, managing inventory, and displaying products properly with correct prices.
• Help with receiving stock, conducting counts, managing expiry dates, and checking stock condition.
• Recruit, train, and manage a strong team while supporting our company’s Ho Hola Culture.
• Handle cash management, including preparing floats, daily banking, and supporting cashiers.
• Manage the team through training, coaching, and performance reviews.
• Follow all health and safety rules, and ensure hygiene, food quality, and safety standards are met.
• Review store sales data to find ways to grow and improve.
• Oversee store operations, including opening and closing, and security.
• Build positive relationships with customers, vendors, and stakeholders.

Requirements

Qualifications and Experience

• Grade 12 (Matric) certificate or equivalent. A tertiary qualification is a plus.
• 3-5 years of experience as a retail store manager or assistant manager, ideally in the FMCG retail industry, with team leadership.
• Proven success in meeting sales targets and providing excellent customer service.
• Knowledge of retail operations, including inventory management, merchandising, and store procedures.
• Valid driver’s license, and preferably your own vehicle.

Competencies Required

• Strong interpersonal skills to build and maintain relationships, while living the company values and Ho Hola culture.
• Friendly, helpful, confident yet humble, and a good team player.
• Able to work in a fast-paced, competitive, and dynamic environment.
• Excellent communication skills in English (written and verbal).
• Strong leadership and team management abilities.
• Skill in analyzing sales data and market trends for smart decisions.
• Good managerial skills in planning, organizing, controlling, and problem-solving.
• Service-oriented, confident, stress-tolerant, with business acumen.
• Strong knowledge of Microsoft Office.
• Accurate with attention to detail.

Closing Date

• 9 November 2025