Specialist: SAP Basis (10417) Jobs

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  • Full Time
  • Pretoria, South Africa

The South African Revenue Service (SARS)

The South African Revenue Service (SARS) is the nation’s tax collecting authority. Established under the South African Revenue Service Act 34 of 1997 as an autonomous agency, SARS administers the South African tax system and customs service. Its main functions include collecting and administering all national taxes, duties, and levies.

Specialist: SAP Basis (10417)

  • Job Type: Full Time
  • Qualification: Bachelors, Higher National Certificate, Matric
  • Experience: 5 – 10 years
  • Location: Gauteng
  • Job Field: ICT / Computer

Job Purpose

This role supports clients with complex requirement analysis, systems configuration, implementation, and support for SAP modules. It uses consulting skills, business knowledge, and SAP experience to integrate SAP technology into the client’s business for better results.

The role also helps maintain efficient production, quality assurance, and testing environments through SAP Basis platform installation, design, implementation, and support to meet organizational goals.

Education and Experience

Minimum Qualification and Experience Required

  • Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Technology and 5-7 years’ experience in an SAP Basis environment, including 2-3 years at a technically skilled level.

OR

  • Senior Certificate (NQF 4) and relevant IT qualifications/certifications, plus 5-7 years’ experience in an SAP Basis environment, including 2-3 years at a technically skilled level. Additional requirements may apply as specified.

Alternative

  • Senior Certificate (NQF 4) and 10 years’ experience in SAP Basis, including 2-3 years at a technically skilled level.

Minimum Functional Requirements

  • At least 5 years’ experience in an SAP environment, ideally 2-3 years as an SAP Basis specialist.
  • 5 years’ experience and knowledge of key integration points between SAP modules.
  • Experience and knowledge of SAP Basis and integrations between SAP modules.
  • Relevant SAP Basis training or certification.
  • Relevant SAP Basis analysis and configuration experience.

Job Outputs

Process

  • Gather information to review progress, support reporting, decision-making, and identify improvements.
  • Apply knowledge of methods, systems, and procedures to spot trends and risks.
  • Communicate interpretations and judgments on work outputs and queries in your area of expertise.
  • Follow policies, practices, standards, procedures, and legislation in all work.
  • Use knowledge and experience to diagnose and solve problems.
  • Help implement new or updated policies and procedures.
  • Plan improvements and services to support operational strategy.
  • Provide input on opportunities for process, product, and risk optimization.
  • Initiate and guide changes in processes and procedures.
  • Handle complex tasks in implementing and supporting SAP modules to improve business functions and performance while keeping customers satisfied.
  • Develop new or improved procedures for complex assignments.
  • Analyze requirements, configure enhancements, and test in SAP modules like Finance, Human Resources, Procurement, Revenue Management, Governance, Application Lifecycle Management, and cloud solutions.
  • Review current business processes and recommend or develop solutions for client needs.
  • Support SAP application implementations with technical expertise and advice on SAP products.
  • Analyze business processes and configure solutions based on best practices.
  • Act as a liaison for troubleshooting SAP issues and mapping client requirements to solutions.
  • Resolve incidents for severity 2 and 3 issues and assist with business escalations.
  • Maintain knowledge of the organization and follow all standards.
  • Communicate policies and procedures to stakeholders and employees.
  • Test new and existing software for production acceptance.

Governance

  • Implement and contribute to governance, compliance, integrity, and ethics processes in your area.

People

  • Build and maintain productive relationships with peers and team members to meet objectives.
  • Integrate and share new knowledge from learning opportunities in your role.

Client

  • Promote a culture of service excellence to build positive relationships and enable feedback.
  • Provide expert services, expertise, and advice to internal and external stakeholders.
  • Implement improvements and faster turnaround times per service level agreements.

Behavioural Competencies

  • Accountability
  • Analytical Thinking
  • Attention to Detail
  • Adaptability
  • Commitment to Continuous Learning
  • Conceptual Ability
  • Customer Service
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness
  • Respect
  • Trust

Technical Competencies

  • Computer Literacy
  • Functional Policies and Procedures
  • Customer Relationship Management
  • System Thinking
  • Problem Analysis and Judgement
  • Administrative Support
  • Business IT Systems
  • Solves Problems and Applies IT Systems Skills
  • SARS Systems Products
  • Effective Business Communication

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