Shop Assistant / Cashier – Clicks Mvusuludzo 2x Jobs

Job Description

Job Purpose:

To provide excellent service through efficient customer support, point-of-sale operations, and store merchandising, ensuring a positive experience for every customer.

Job Objectives:

• Carry out all point-of-sale tasks quickly and accurately.
• Scan items correctly and process payments, including clubcard rewards.
• Handle cash securely at all times.
• Promote the Clicks clubcard and sign up new members to meet targets.
• Inform customers about promotions to boost sales and help them save money.
• Act as a brand representative by being approachable and delivering friendly, professional service.
• Perform merchandising and housekeeping tasks to meet store standards.
• Focus on personal growth and product knowledge, and share information with team members for consistent service.
• Support the company’s goal to be the top choice for health and beauty by upholding our values.
• Stay informed about products, promotions, and events to give accurate advice to customers.

Minimum Requirements

Qualifications and Experience:

• Essential: Grade 12
• Desirable: 50% in Maths and English at Grade 12 level
• Desirable: Qualification in Retail or Business Management
• Desirable: Experience in a customer-facing role in retail or FMCG operations

Skills, Abilities, and Job-Related Knowledge:

• Basic maths skills
• Knowledge of retail/FMCG practices, including merchandising and promotions
• Understanding of stock management
• Strong customer service skills
• Planning and organizing abilities
• Problem-solving skills
• Customer-focused approach
• Good communication skills
• Basic computer skills
• Numeracy skills

Competencies:

• Relating and networking
• Following instructions and procedures
• Delivering results and meeting customer expectations
• Working well with people
• Persuading and influencing
• Planning and organizing
• Coping with pressures and setbacks