Lease Admin And Collections Specialist Jobs

Mango5 is looking for a detail-oriented and energetic person to join our Finance Team as a Lease Admin and Collections Specialist. This role is key for managing lease integrations, accounts receivable inquiries, and collections processes. If you are organized, focused on quality, and ready to work in a dynamic team, this job is for you.

Responsibilities:

• Work with the Integration team to send lease documents for new site acquisitions.
• Make outbound calls to get updated payment information.
• Handle outbound integration calls and follow-up emails for outstanding leases.
• Manage outbound and inbound collection calls for past-due accounts.
• Team up with the Customer Success team to solve customer disputes and handle billing communications.
• Check customer payment databases every day for receivable status.
• Start lock-out and overlock procedures with Facilities Maintenance.
• Carry out procedures for towing, abandonment, eviction, and foreclosure.
• Prepare weekly collection reports and help collect aged receivables.

Requirements:

• 1-2 years of experience in high-volume collections.
• Experience in lease administration (advantageous).
• Good knowledge of consumer collections.
• Familiarity with accounting software.
• Ability to work well in a fast-paced, changing environment.
• Strong verbal and written communication skills.
• Good computer skills and proficiency in relevant software (such as SiteLink, Google Workspace, etc.).
• Matric certificate.
• Clear criminal and credit record.

Working Hours:

• Rotational shifts based on USA time zone (Monday to Sunday).
• Shifts: 14:00 – 23:00 and 21:00 – 06:00; or 13:00 – 22:00 and 20:00 – 05:00 (depending on Daylight Savings).
• Transport provided after 18:00.
• Dynamic holidays.

Remuneration Package:

• Basic Salary: R11,500.00
• Allowance: R500.00
• Commission and Incentives: Up to R3,000.00

Benefits:

• Medical Insurance
• LMS
• YouAssist