Regional Manager

Job Title: Regional Manager – Cape Town (Remote)
Location: Cape Town, Western Cape
Qualification: Bachelor’s Degree
Experience: 3+ Years
Field: Sales / Marketing / Retail / Business Development

Job Description:
The Regional Manager is responsible for improving sales and giving customers a great shopping experience in all stores in the Cape Town region.

Main Duties:

• Visit stores regularly to check performance and support Store Managers.

• Review reports and set clear goals to help stores meet Lovisa’s standards.

• Communicate clearly with your team through calls, written plans, and meetings.

• Train, guide, and develop your team to help them grow in their roles.

• Hire passionate team members who love working with customers.

• Reduce costs by planning staff schedules effectively.

• Prevent losses by making sure all team members follow store security rules and best practices.

Requirements:

• At least 3 years of management experience in retail or sales/customer service.

• Experience managing multiple stores in a busy environment.

• Strong understanding of customer service and how to improve it.

• Willingness to travel locally or internationally when needed.

• Must live in Cape Town.

Skills and Qualities:

• Friendly, supportive, and a good leader.

• Good at managing time and meeting deadlines.

• Shows Lovisa’s values and positive attitude through actions and behavior.