Alright, I need to rewrite the job post for the Client Liaison Officer position to make it more professional and natural. Let me start by understanding the original content and then structure it better.

First, the job title is clear: “Client Liaison Officer”. The location is Bloemfontein, and it’s a permanent position with a salary of R477,379 per annum. The deadline is October 24, 2025. Employment equity gives preference to male candidates of all races.

The job summary mentions providing onsite client services and resolving member queries. The requirements are quite detailed: Matric, NQF5, FAIS, RE5, driver’s license, etc. Competencies include honesty, customer service passion, communication skills. Key performance areas involve visiting members, facilitating meetings, handling queries, and marketing the scheme.

There’s a contact person, Nolonwabo, and an application link.

Now, to make this more professional and natural, I’ll start with a clear heading, then break down the sections: Job Overview, Key Responsibilities, Requirements, Competencies, Application Details. I’ll use bullet points for readability and ensure all details are included.

I should also include the schema markup at the end, using the required properties like datePosted, description, hiringOrganization, jobLocation, title, and recommended ones like baseSalary and employmentType.

Need to ensure the HTML is clean, without any unnecessary tags. The application link should be clearly displayed at the bottom. Also, since there’s no email provided, I’ll just include the link.

Let me put it all together now.

Client Liaison Officer Position – Bloemfontein

Job Overview

Organization: Ditshaba Management Holdings
Location: Bloemfontein
Position Type: Permanent
Salary: R477,379 per annum
Application Deadline: 24 October 2025

We’re seeking a dedicated Client Liaison Officer to provide exceptional onsite client services and resolve member/potential member queries within our medical scheme operations.

Key Responsibilities

  • Conduct regular department visits to assist public service members
  • Facilitate problem-solving sessions for member administrative issues
  • Manage scheme correspondence and document follow-ups
  • Support marketing events and new member enrollment
  • Maintain detailed query records and daily activity reports
  • Provide member needs analysis and benefits guidance
  • Ensure compliance with FAIS supervision requirements
  • Maintain positive relationships with stakeholders

Essential Requirements

  • Matric certificate (Grade 12)
  • NQF Level 5 FAIS-accredited qualification
  • RE5 certification and FAIS representative status
  • Valid driver’s license and own vehicle
  • 2+ years insurance/financial services experience
  • FSCA registration with 2+ years DOFA
  • Ability to speak English plus South Sotho/Afrikaans (advantage)

Preferred Qualifications

  • Medical scheme industry experience
  • CMS accredited broker registration
  • Class of Business: Health Benefits
  • Independent practice status (no supervision)

Key Competencies

  • Strong ethical standards and integrity
  • Excellent customer service orientation
  • Self-motivation and proactive approach
  • Attention to detail and accuracy
  • Effective communication skills
  • Team collaboration abilities

Employment Equity

Preference will be given to male candidates of all races (in line with our EE Plan), though all qualified applicants are encouraged to apply.

Contact Information

For position inquiries: Nolonwabo – 083 651 0569

Application Process

Apply Online Here

We appreciate all applications and wish candidates success in the selection process.


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