• Full Time
  • Bloemfontein, South Africa

Road Accident Fund

Senior Officer: Hospital Case Management (Pelonomi Hospital/Universitas)

Company Overview:
The Road Accident Fund (RAF) is a state insurer providing statutory cover to motorists in South Africa for injury-related liabilities from traffic accidents. We prioritize healthcare support and recovery services for accident victims.

📍 Location: Bloemfontein, Free State
📝 Job Type: Full Time
🎓 Qualification: Bachelor’s Degree/Advanced Diploma in Nursing or Allied Health Professions
đź“… Experience: 4+ years in medical environment
đź”– Job Field: Medical/Healthcare

Role Purpose

Coordinate medical care for motor accident patients in hospitals, ensuring efficient treatment pathways and advocating for patient needs.

Key Responsibilities

Patient Care Coordination
  • Conduct daily patient assessments and injury evaluations
  • Develop clinical care pathways & monitor treatment quality
  • Coordinate multi-disciplinary care teams and hospital transfers
Medical Advocacy
  • Analyze cost-benefit ratios for medical services
  • Resolve care conflicts between patients/providers
  • Manage patient confidentiality according to regulations
Claims & Reporting
  • Verify medical invoices comply with RAF guidelines
  • Generate case management reports and discharge plans
  • Recommend Undertaking Certificates for rehabilitation
Stakeholder Engagement
  • Liaise with healthcare providers and internal teams
  • Participate in RAF community outreach initiatives

Requirements

Essential Qualifications
  • Active registration with HPCSA/SANC
  • Valid Code 08 driver’s license
  • Knowledge of ICD/CPT coding systems (advantageous)
Technical Competencies
  • Healthcare operations expertise
  • Medical tariff & claims management
  • PFMA compliance knowledge

Application Process

Submit applications via RAF Careers Portal by the closing date.
RAF offers Total Employment Cost packages – successful candidates may customize their remuneration structure.

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