Main Way: Check Your NSFAS Application Status Online
Students and applicants check their NSFAS application status online through the official myNSFAS portal. This method gives real-time updates and works for all users. It helps you stay informed about your funding request.
Steps to Check Your Status Online
- Visit the myNSFAS Portal: Go to the NSFAS website at https://www.nsfas.org.za/. Click the “myNSFAS” button in the top right corner of the homepage.
- Log into Your Account: Enter your registered email address and password. Complete the CAPTCHA to confirm you are not a robot, then click “Login.”
- Access Your Application Status: Once logged in, look for the “Track Application Progress” or “Application Status” tab. Click it to view your current application status.
- Review the Details: The portal shows your status and any messages, such as required actions or reasons for delays.
- Check Regularly: Log in often to get updates, especially if your status mentions missing documents or needs further review.
If you do not have an account, create one during the application process. Use your South African ID number, email, and cell phone number.
Other Ways to Check Your Status
Use these options if the online portal has issues or you prefer other methods.
1. By Cell Phone (Toll-Free Helpline)
- Dial the NSFAS toll-free number at 08000 67327.
- Follow the voice prompts and select the option to check your application status.
- Provide your South African ID number to the agent when asked.
- The agent will tell you your status over the phone.
This method needs a cell phone. It may involve wait times during busy periods.
2. In Person at an NSFAS Office
- Find the nearest NSFAS office or walk-in centre on the official website. Search for “NSFAS offices” at https://www.nsfas.org.za/.
- Visit during business hours, usually weekdays from 8:30 AM to 4:30 PM.
- Bring your South African ID and any reference numbers.
- Speak to a staff member who will help check your status.
This option takes more time. Use it when other methods fail, as offices can be busy.
Common NSFAS Application Statuses Explained
When you check your status, you may see these terms. Here are their meanings:
- Application Submitted: Your application is received and awaits review.
- Missing Documents: Upload the required supporting documents on the portal to proceed.
- Under Review: NSFAS verifies your eligibility, which may include checks with external agencies.
- Approved: Funding is granted; sign the agreement and wait for disbursement.
- Rejected: The application did not meet criteria; reasons are provided, and you can appeal online with supporting evidence.
- Registration Received: For continuing students, this means your institution confirmed your registration.
If your status says “Rejected,” read the reason and submit an appeal quickly on the myNSFAS portal.
Required Information and Helpful Tips
To check your status, you usually need these items:
- Your South African ID number.
- Your registered email and password for the myNSFAS account.
- Access to the internet for online checks or a phone for the helpline.
Helpful Tips
- Apply on Time and Check Often: For 2026 applications, they open on 16 September 2025 and close on 15 November 2025. Monitor your status to fix issues before deadlines.
- Verify Correct Details: Check your email and cell phone twice to receive NSFAS notifications about updates or actions needed.
- Reset Password if Needed: If you forget login details, use the “Forgot Password” option on the portal.
- Avoid Scams: Use only official channels; NSFAS does not charge for applications or status checks.
- Appeals: If rejected, include evidence like updated income proof and submit an appeal within the given time.
- Technical Issues: If the portal does not work, try the helpline or wait and try again later.
Contact Information for Support
If you need more help:
- Helpline: 08000 67327 (toll-free, weekdays 8:30 AM to 4:30 PM).
- Email: [email protected].
- Website: https://www.nsfas.org.za/ for FAQs and updates.
- Social Media: Follow NSFAS on X (formerly Twitter) or Facebook for announcements.
Check your NSFAS status regularly to stay on top of your funding application. This ensures a successful academic year. For 2026 applications, submit all required documents correctly to avoid delays.
Related Resources
Explore more government and education funding resources:
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