Broker Team Lead: Sales & Admin (Personal Lines) Jobs

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Broker Team Lead: Sales & Admin (Personal Lines)

Company: Telesure Investment Holdings (TIH)
Job Type: Full Time
Location: Johannesburg, Gauteng
Experience: 2-4 years
Field: Insurance, Sales/Business Development

Company Overview

Telesure Investment Holdings (TIH) manages South Africa’s leading financial institutions, providing insurance products, financial services, and investment platforms.

Job Purpose

To lead team members in achieving operational targets through performance monitoring and coaching.

Key Responsibilities

• Supervise customer relationship management and maintain CRM data quality
• Resolve complex customer service issues and achieve productivity targets
• Prepare analytics reports and explain business plans to team members
• Ensure compliance with company policies and regulatory requirements
• Coach team members and conduct performance reviews
• Manage work scheduling and task allocation

Requirements

Education:

• Matric/Grade 12 or SAQA equivalent (Required)
• FAIS-recognized qualifications (Preferred)
• Business-related degree/diploma (Preferred)

Experience:

• 2-4 years commercial insurance experience (Required)
• Short-term insurance experience (Required)
• 1+ year supervising call center sales teams (Required)

Application Process

Interested and qualified candidates should apply through the designated application portal.

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